Customer Order Engineer

Eaton is currently seeking a Customer Order Engineer to join its Busway Product Line in the Commercial Products & Assemblies (CPA) Division in Hodges, SC. Relocation is provided within the United States.

The expected annual salary range for this role is $65250.0 - $95700.0 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

The Customer Order Engineer will provide professional engineering services with minimal direction to interpret customer drawings and specifications for manufacturing or related product; interact with sales force and customers on job specific details such as approvals and detail confirmation. Create engineering documentation for drafting, procurement, and manufacturing; provide coordination for technical guidance to production personnel as appropriate; support product marketing and provide negotiation and application support for field sales.

• Provide project management of orders to meet OTP objectives, reduce cycle times, manage changes to order requirements and assist with product warranty.
• Maintain current knowledge/expertise of product engineering technologies, competitor capabilities, practices, market conditions, and channels.
• Provide engineering functions in support of product marketing, manufacturing, and sales in line with company and product line objectives.
• Serve as primary division contact for customers as technical liaison in all aspects of product application, performance, and compliance to specifications and solutions to complex customer problems.
• Review and analyze product configurations and components, perform engineering calculations, and provide input to other departments including drafting, purchasing, and manufacturing personnel.
• Participate in company activities such as product design, market and product improvements, productivity, quality and safety improvements.
• Participate in customer project review/drawing approval meetings.
• Perform other related activities and special projects as assigned.
• Calculate, review, track and assign pricing based on agreed upon multipliers, and support additional actions where necessary such as bill of material comparisons and adder requests.
• Lead in customer inspections and witness tests.

• Bachelor's Degree from an accredited institution.
• Must be able to work in the United States without corporate sponsorship now and within the future.

• 1+ years of experience in an industrial/manufacturing environment
• Previous experience in a custom order engineering environment
• Experience with 3D CAD systems such as AutoCAD Inventor designing electro-mechanical assemblies.
• 1+ year experience in design of electrical distribution equipment or related products, project management and scheduling skillset. (Example: Projects involving 3 or more cross functional members, senior design projects, or internships)
• Mechanical or electrical engineering degree
• Strong analytical, presentation and customer service skills.
• Ability to communicate technical information to customers and manufacturing.
• Ability to read, interpret and explain technical drawings.

• Possess sound problem-solving skills and the ability to analyze errors made sufficiently to drive them to root cause identification and implement containment plan.
• Demonstrate fluid communication skills, both verbal and written.
• Willing to travel to support field measurement or assist customer troubleshooting. Up to 10%.
• Possess adequate project management skills to handle multiple projects at varying progress level.
• Ability to document and clearly track changes as needed, including price assessment throughout design effort.