If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun. We are looking forward to an Account Manager, FEPC/FTIV Productin Shanghai. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it's in our values, part of our vision, and our clearly defined aspirational goals.
What you'll do:
• Maintain high level of interaction with customers to ensure customer satisfaction at all times. Deploys the customer relationship review (CRR) process and assists in developing action plans to improve customer satisfaction performance.
• Overall responsibility for meeting the schedule, scope, cost and technical targets for FEPC and FTIV products in the platforms and/or program.
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• Discover customer needs, work with R&D to recommend product, develop quotes, and offer value propositions to win new business.
• Leads the development of the regional customer strategy for the annual profit and 5-year strategic plans.
• Support competitive intelligence efforts, provide marketing input for regional business opportunities, and support the development of value proposition for new products and pricing strategies.
• Provides regional customers VOC input to Product Development process (PROLaunch).
• Conduct business practices under established quality systems. Ensure legal, ethical and contractual conditions are maintained with customers.
• Work in cross-disciplinary manner with other departments (e.g., Marketing, Program Management, Engineering and Operation etc.) to assure strong, effective relationships and to promote the sales of FEPC and FTIV (plastics) products.
• Originate, develop, and facilitate training at customer locations (if applicable)
• Support all Eaton Business System tasks assigned to the Sales and Marketing function (including ProLaunch, Value Cycle, EBEA, TS, est.)
• Perform additional functions as required.
Qualifications:
• BS in Engineering is preferred (or similar technical degree)
• 8+ years of experience in automotive industry, at least recent 3 years in Sales function, prefer fuel system industry (fuel tan and related components)
• Understanding of China market/business issues, especially fuel system related market/customer
• Work experience with China Auto OEMs in fuel system industry (fuel tank and related components)
• Ability to work autonomously and results oriented.
• Strong organizational skills and experience, fluent English in listening/speaking/reading/writing.
• Experience in cross-regional communication with teams in NAFTA, EMEA, APAC countries
• Demonstrated ability to plan, lead and execute technical development projects with cross functional teams
• Experience with managing customer relationship
Yes! Because you are the one we are looking for, we hope to hear from you now!#LI-EI
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.