Collection - Country Specialist (UK)

What you'll do:

This is a Country Specialist role within the EMEA region, main focus being for the UK region, which will work across all divisions (Aerospace, Vehicle and Electrical) focusing on key value streams within the credit, operation and sales functions driving improvements in the Over-The-Counter (OTC) cycle.

The position requires proven experience in credit function, process improvement skills, business and commercial acumen and has a strong change management ethic.

The individual in OTC will be responsible for providing expert knowledge and guidance on the end-to-end OTC process, including order management, billing, credit management, and collections. This role involves collaborating with cross-functional teams to ensure the efficient and effective execution of the OTC process.

• Policy Governance: Manage and deploy key Credit procedures within country and region. Manage the decision making on stop shipments for their key countries. Ensures W/O and reserves are reflective of country specifics. Including escalation to Atradius collections and legal proceedings.
• Relationship Manager: Build key business relationships with sales and operational teams to drive improvements in the OTC cycle. Support and facilitate Commercial agreements and contracts with Sales in relation to terms and business processes. Build strong business relationships with key customers in country/region. Provide expert decision making on all topics relating to the OTC cycle
• Front End Process Expert: Drive front end enhancements mitigating reoccurring challenges within the OTC cycle. Drive next generation process changes enhancing the cash flow for the regions and roll out standardisation and best practice across the function. Support all system upgrades and own key requirements during projects for the OTC process.
• PD Resolution: Own, manage and resolve large/long term disputes across the EMEA portfolio
• Project management: Drive Global or regional projects across all sectors to deliver past due reduction and improved quality on the processes. Train the relevant team members when new system or project is implemented.

• 2-5 years of experience in the OTC process or related areas.

• Experience within a high performing credit function working with operations and commercial teams within a multinational (manufacturing) company.
• Experience of Oracle and SAP platforms preferred.
• Ability to collaborate with diverse internal and external teams; used to operate, negotiate and influence effectively in an international organization.
• Good communication, presentation, training, process management and change management skills.
• Cross/multi-cultural background and experience; sensitive to cultural differences.
• Record supporting on business improvement initiatives.
• Strong analytical and problem-solving skills.
• Project management experience.
• Proven stakeholder management skills.