What you'll do:
In this role you will working on Customer data cleaning and enrichment for Eaton's electrical North America business. The Asso. Data Analyst will ensure that the customer data meets the required data quality by analyzing various attributes of the customer data. The candidate will be responsible for golden record name and address clean-up, merging of potential matches, DUNS number assignment, Hierarchy and selling relationship management.
"1. Work directly with the sales and marketing teams in ES NA to improve the customer master data in Customer data hub (Reltio), ERP & CRM
2. Merge potential matches identified in Reltio to improve unique records ratio
3. Clean and improve the customer data attributes like Name, Address, DUNS, Segmentation & Hierarchy
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4. Support the sales and Marketing team to improve the customer data quality by identifying the data gaps and closing them with the help of the business data owners
5. Discover and interpret data gaps and anomalies in account master data
6. Create a structured and well-defined data overview by analyzing the customer data from multiple sources
7. Make clean, enriched, and high quality (Accurate, Complete, Unique, Consistent & Relevant) customer data available for consumption by various business systems and processes
8. Meet the SLA & TAT for the activities as agreed by the business
9. Perform assigned tasks by superiors and seniors in the organization with high standards of quality & dedication
10. Work as a team player and put teams/business's best interest first"
Qualifications:
Graduation in Computer Science or Engineering in any stream
Experience of 2 to 4 years in managing master data or customer data analysis
Skills:
"1.Candidate must be good in understanding the customer master data and find the anomalies in it.
2.Candidate must have good experience in advance excel (Lookups, pivot table, formulae, keyboard short cuts etc..). 3.Understanding of business process and effective communication.
4.Should be able to report his/her work effectively
5.Knowledge about CRM is good to have
"
"Self-management skills, quick learner and taking initiative and influencing decisions through others.
Must be attentive to details, innovative and with strong prioritization skills.
Good communication skills in English, both written and verbal."