Apprentice - IT

What you'll do:

Primary function
This role offers exposure to a wide range of responsibilities, including hands-on experience with enterprise-grade platforms, mentorship from experienced professionals, and opportunities to contribute to impactful projects

Job Responsibilities
• Support Control-M self-service tasks like reviewing workspace and building workloads/jobs in the Control-M environment as per requirement.
• Troubleshooting issues, incident response
• Work on small projects to create, modify workload.
• Provide weekly and weekend support for planned unplanned activities.
• Assist senior members on continuous improvement initiatives
• User management and access provisioning
• Support Audit requirements and any monthly/quarterly and year-end activities

Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field.
• 0 to 2 years IT experience

Skills:

Technical skills
• Awareness of IT infra support L2/L3, especially workload Automation/job scheduling, platform support etc.
• Unix shell and SQL Knowledge (basic to intermediate)
• Exposure to cloud - Azure, AWS
• Python - familiarity with scripting and automation tasks

Soft Skills:
• Strong problem-solving and analytical thinking.
• Good communication and interpersonal skills.
• Eagerness to learn and grow in a fast-paced environment.
• Ability to work collaboratively in a team setting.

Preferred experience

• Exposure to IT support concepts.
• Experience with ticketing systems like Jira or ServiceNow.