Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. We help customers understand the right performance data, in the right context and turn that data into business insight which enables them to take the right action to improve overall site performance and user experience that maximizes business outcomes.
With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. That’s why many of the world’s largest enterprises trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivalled digital experiences.
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Role overview:
- As the Onboarding Trainer for the Digital Business Insights team you will be responsible for all onboarding training tasks including facilitation, coordination and material maintenance related to onboarding.
- The ideal candidate is a high-energy, driven individual, with excellent communication skills as well as training experience in an official capacity, preferably technical training, who appreciates working in a fast-paced, dynamic environment.
Typical Activities:
- Onboarding: Administer onboarding classes/activities for new hires
- Onboarding: Create and maintain materials/instruction
- Assist the Training train team with other related tasks related to:
- Ongoing enablement
- Materials/activities
- Measurement/tracking
- Team development
- Improving the effectiveness and efficiency of the enablement process
Required skills/experience
- Have been part of a training or enablement team before
- Your training background consists of training on technical concepts
- You have previous experience working for a SaaS organization
- You’re a quick study with the ability to learn new material/concepts
- Can communicate to a group with a wide range of technical acumen
- Have a willingness to continue learning
- You have experience working with and supporting global teams
- You are open to being a part of a team that is constantly evolving
- You never settle for the status quo and always seek for ways to do things better
You will love this job if you
- Love to educate and get excited by seeing people learn and succeed
- Thrive in a fast paced and demanding environment
- You embrace new challenges with confidence, curiosity, and an open mind
- You enjoy working on a team