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DTCC

Lead IT Governance and Process Improvement Specialist

Tampa, FL

Are you ready to explore a world of possibilities?

Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other experts as you learn new skills, advance your career, and see the impact of your efforts every day.

Pay and Benefits:

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Retirement benefits
  • Paid Time Off and other leave of absence
  • DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Onsite Tuesdays, Wednesdays and a third day of your choosing)

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Why you'll love this job:

As a Lead IT Governance & Process Improvement Specialist, you will support the management and execution of IT Governance Metrics that provide quantitative view into the IT estate. In this capacity, you will work with IT and Business teams to develop the dashboards and reports for senior personas including IT Executive Management, Executive Committee, and the Board. You will collaborate with collaborators from across the Enterprise to mature and evolve the IT Governance Metrics to ensure continued relevance. As Product Manager, you will develop and drive the strategic roadmaps for the IT Governance Metrics, SDP dashboards and other high visibility and priority programs such as IT Key Person Risk which focuses on the identification, mitigation and reporting of key person risk across technology and processes. You will have the unique opportunity to build relationships and collaborate with collaborators across all organizational levels and support solutions that will have an impact company wide.

Your Primary Responsibilities:
  • Develop and maintain Power BI Dataflows to connect to various data sources including SharePoint, SQL, API.
  • Develop and maintain Power BI dashboards to visualize data to convey a risk management narrative.
  • Develop and maintain data collection and dissemination using Power Automate
  • Build sustainable data pipelines using Power BI dataflows especially with data from SharePoint, Snowflake, SQL, and web-based APIs
  • Build Power BI datasets, dashboards, and paginated reports
  • Publish and maintain dataflows and datasets using Power BI Online Service
  • Create sophisticated Power Automate Flows that interact with SharePoint, Excel, and Outlook connectors
  • Familiar with building Canvas Apps using Microsoft Power Apps
  • Key reports: Participate in the creation, enhancement and maintenance of weekly IT Risk & Control report and dashboard, monthly Risk Mindset report.
  • Demonstrate problem solving, analytical and collaboration skills to design and develop metrics, dashboards and reports that meet the needs and expectations of various personas.
  • Be accountable for completion of assigned work with little day-to-day management and oversight.
  • Ability to act as the bridge between our customers and development staff, ensuring customer requirements are satisfactorily met and delivered.
  • Organize personal and team workload to meet objectives.
  • Work from a team backlog using Jira.
  • Multi-task by supporting various efforts at one time.
  • Coach and mentor junior team members on processes and projects.

NOTE: The Primary Responsibilities of this role are not limited to the details above.

Talents Needed For Success:
  • Minimum of 6 years of related experience
  • Bachelor's degree preferred

Additional Qualifications:
  • 5 years of experience with Microsoft Power Platform
  • One or more of the following Microsoft Certifications (PL-900, PL-100, PL-400) preferred
  • Strong analytical and problem-solving skills
  • Good verbal and written communication skills
  • Good planning and project management skills
  • Experience with Jira and Microsoft Office.
  • Takes direction and feedback well and is a quick learner, self-starter, inquisitive, and reliable team member.
  • Approachable and client focused.

Who We Are:

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Client-provided location(s): Tampa, FL, USA
Job ID: DTCC-208257
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Long-Term Disability
    • HSA
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • On-site/Nearby Childcare
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • On-Site Cafeteria
    • Commuter Benefits Program
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)