Executive Director Application Support Engineering

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

• Ensure accurate disciplines and controls within the IT environment, as evidenced by strong audits and exams.
• Serve as a "Change Agent" who brings a sense of urgency and can mobilize resources and implement initiatives on time.
• Understand how technology works, bring a passion for technology, know the questions to ask, and be able dig into the details.
• Develop a positive relationship with business line leaders, IT members, and the operations team. Understand the business/process making sure the technology delivery is seamless.
• Communicate technical issues to a non-tech audience and to be an effective bridge from business to technology.
• Optimally plan and track multiple large and/or complex projects and communicate status to management and project teams. Identify problem areas and alternative solutions.
• Listen, learn, adapt, share, and advance ideas that support the vision of a world-class infrastructure.
• Fosters a risk management culture through implementation and demonstration of processes and procedures which identify and mitigate risk.
• Fosters a risk management culture through implementation and demonstration of processes and procedures which identify and mitigate risk.

• Minimum of 15 years of related experience.
• Bachelor's degree preferred or equivalent experience.

• Sets a clear-sighted vision of the future to achieve the organization's desired market or business position; Describes how the vision for the organization's future can be realized through tangible actions.
• Drives a culture of motivation and commitment to the vision.
• Adapts presentation and communication style to fit the audience.
• Shapes the opinions of key decision-makers and senior leaders by presenting persuasive arguments and alternative approaches.
• Builds an organizational culture that embraces change as an opportunity rather than an obstacle; Empowers and supports individual efforts to align with change initiatives.