Client Learning Designer

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

• Develop engaging, interactive, and results-driven training materials using instructional design models (e.g., ADDIE, SAM, etc)
• Oversee the creation of storyboards, scripts, simulations, assessments, and other learning content and ensure alignment with organizational goals and industry requirements
• Mentor other team members and content creators through the instructional design process
• Coordinate project timelines, set milestones, and ensure on-time delivery of high-quality learning solutions
• Collaborate with SMEs, trainers, business leaders and other stakeholders to gather requirements and validate content
• Implement learning analytics to track learner engagement, performance and knowledge retention
• Analyse data and gather learner and stakeholder feedback to assess effectiveness and recommend continuous improvements to refine and enhance the training content and learning experience

• Minimum of 6 years of related experience
• Bachelor's degree preferred or equivalent experience

• Bachelor's or Master's degree in Instructional Design, Curriculum Development, Educational Technology, or related field
• 3+ years of experience in curriculum design, instructional design, or learning development
• Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia)
• Experience with Learning Management Systems (LMS) and content management platforms
• Familiarity with multimedia design tools is a plus