Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
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The impact you will have in this role:
Being a member of the Enterprise Automation Team, the Senior Analyst will be the central point of contact between the automation configuration team and business process SMEs. This team works with the business units to gather and refine existing process documentation and conduct reviews with process SMEs to evaluate, prioritize, and build a roadmap for future process automation. In addition, the Business Analysis Senior Analyst will work closely with other areas of Business Architecture to identify areas for process optimization and re-engineering.
Your Primary Responsibilities:
- Serve as the central point of contact between automation configuration team and business process SMEs
- Gather and review existing process documentation with process SMEs
- Analyze and clearly document business process requirements for the automation build including exception handling scenarios and process metrics such as volumes, SLAs, and cycle times
- Work with business process SMEs to identify potential reengineering opportunities to streamline the use of automation (e.g., use of an application interface vs. a user screen)
- Work with configuration analysts in the collection and documentation of solution design requirements
- Document operational run books that describe the steps of the automated process and exception scenarios
- Facilitate user acceptance testing and support remediation of production defects
- Record and communicate defects identified by the business in user acceptance testing
- Deliver training to the business process SMEs and their teams on performing the new process using automation
- Align risk and control processes into day to day responsibilities to monitor and mitigate risk
NOTE: The Primary Responsibilities of this role are not limited to the details above.
Qualifications:
- Minimum 3 years of related experience
- Bachelor's degree (preferred) or equivalent experience
Talents Needed For Success:
- Experience with business/system analysis and requirements documentation
- Experience/knowledge of JIRA and ability to organize business and functional requirements into EPIC, stories and maintain product backlog
- Ability to describe non-technical details to a technical audience
- Proficiency with Microsoft Suite (Word, Excel, Visio, Project)
- Awareness of automation design and development considerations including Agile methodologies
- Experience in banking, capital markets, or financial operations preferred
- Awareness about projects with API development, data migration, integration with external systems
We offer top class training and development for you to be an asset in our organization!
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.