Service Program Manager, Supply Chain and Maintenance Planning, Labs

About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!

About the Role

You will play a key role in maintenance planning and supply chain at DoorDash Labs. This will include creating maintenance programs, planning and compliance to PM schedules, planning hardware and firmware upgrades, asset relocations, logistics, and parts inventory & demand planning. You will ensure all of this is tracked in our Computerized Maintenance Management System (CMMS). You will work cross-functionally with both the operations and engineering teams to achieve your objectives. You will report to the Manager of Supply Chain and Maintenance Planning in our DoorDash Labs organization.

You're excited about this opportunity because you will...

• Drive execution and reporting of retrofit plans in collaboration with engineering, manufacturing, and procurement
• Optimize a maintenance program in collaboration with the engineering reliability team to optimize asset availability
• Coordinate asset relocations for new product introduction, servicing, and market entry/growth
• Work closely with procurement and logistics to ensure optimal spare parts inventory levels
• Support engineering in root cause analysis (RCA) of asset failures and implement corrective actions
• Develop and update standard operating procedures (SOPs) for maintenance tasks.
• Identify opportunities to improve maintenance processes, tools, and techniques
• Continue to build and maintain all of the enterprise asset management system data

We're excited about you because you have...

• Bachelor's degree in Engineering, Business Administration, Operations, or Supply Chain related field
• 3+ years of experience in maintenance planning, scheduling, or reliability engineering in a manufacturing, automation, or robotics environment.
• Proven experience quickly learning and working with CMMS and ERP systems
• Strong understanding of various maintenance strategies (e.g., preventive, predictive, RCM).
• Excellent analytical, problem-solving, and organizational skills.
• Proficient in Google Suite, specifically Sheets
• Strong communication and interpersonal skills.
• Believe in 1% improvement every day

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

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About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Client-provided location(s): Phoenix, AZ

Job ID: DoorDash-7217315

Employment Type: OTHER

Posted: 2025-09-04T19:17:59