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Manager, Benefits

AT DoorDash
DoorDash

Manager, Benefits

Atlanta, GA

About the Team

The Benefits Team delivers a best in class experience executing benefits programs for our employees. We strive to provide excellent programs and service at times of high importance to the employee and aim to continuously improve efficiency for our partners through technological advancements and process improvements, both in day to day operations and long-term initiatives. This role is a part of the larger Total Rewards team.

About the Role

The Manager, Benefits is responsible for health and wellness benefits in the USA in addition to international benefits in some DoorDash countries including Mexico and India. This individual will have oversight of our self-insured US health programs (medical, pharmacy), dental and vision, in addition to our wellness programs, including fertility and mental health. The role also includes ownership of vendor relationships and benefits procurement activities-including contract negotiations, renewals, and management of RFP processes. We are seeking a versatile, quick-thinking team member to join our team and support employees company-wide. This role is a full-time opportunity. You will report into the Director of Benefits on our Total Rewards team in our People organization. We expect this role to be 100% remote with occasional travel to offsite meetings with the team, who are based remotely throughout the US.

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You're excited about this opportunity because you will...

  • Oversee and manage the administration of self-insured and fully insured U.S. health plans.
  • Lead the development and implementation of wellness programs, encompassing mental health support, fertility assistance, and other employee well-being initiatives.
  • Lead vendor management for all health and wellness programs, including performance monitoring, service escalations, and partnership reviews.
  • Analyze benefits data to identify trends, measure program effectiveness, and inform strategic decisions.
  • Own end-to-end contract negotiation and renewal processes with benefits vendors and brokers.
  • Conduct RFPs for new benefit programs or to evaluate existing vendors, ensuring cost-effectiveness, innovation, and alignment with employee needs.
  • Collaborate with international partners to manage benefits programs in countries such as Mexico and India, ensuring compliance with local regulations and alignment with company standards.
  • Partner with cross-functional teams, including Payroll, HRBP, ER, Legal, and Operations, to develop benefit policies and programs and ensure seamless integration and communication of benefits programs.
  • Utilize technological advancements to enhance the efficiency and effectiveness of benefits administration.
  • Support M&A activities by integrating and aligning benefits programs across newly acquired entities.
  • Support other initiatives as needed.

We're excited about you because...

  • You have at least 5 years of experience managing fully and self-insured U.S. health plans and wellness programs, including RFP, contract negotiation and vendor management.
  • You possess a strong understanding of international benefits programs and have successfully managed benefits in countries outside the U.S.
  • You demonstrate excellent analytical skills, with the ability to interpret complex data and make informed decisions.
  • You excel in cross-functional collaboration and have a track record of working effectively with diverse teams.
  • You are proactive, adaptable, and thrive in a fast-paced, dynamic environment.
  • You are committed to continuous improvement and have a passion for enhancing employee experiences through innovative benefits solutions.
  • You have experience working in a fast-paced, high-performance culture where the business is constantly evolving.
  • You have excellent judgment and the ability to make sound decisions independently.
  • You're a strong multi-tasker with an exceptional ability to prioritize and manage time effectively.
  • You leverage technology to optimize processes for scale and efficiency and improve the customer experience (e.g. Workday, ChatGPT).

We expect this position to be filled by 8/9/25.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$122,400-$180,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Client-provided location(s): Atlanta, GA, USA; Dallas, TX, USA; Denver, CO, USA; Chicago, IL, USA; Tempe, AZ, USA
Job ID: DoorDash-6968841
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • Short-Term Disability
    • HSA
    • Fitness Subsidies
    • Life Insurance
    • Long-Term Disability
    • HSA With Employer Contribution
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Unlimited Paid Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • 401(K) With Company Matching
    • Performance Bonus
  • Professional Development

    • Mentor Program
    • Promote From Within
    • Lunch and Learns
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Founder led
    • Asian founded/led