Associate Manager, Growth Operations

About the Team

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about - helping grow business and the communities that support those businesses.

About the Role

We're looking for a business-savvy operator with a strong bias to action to drive DoorDash's growth across Calgary and Western Canada. As the local market owner, you'll blend strategic thinking with in-market insight to identify opportunities, build strong partnerships, and improve customer and merchant experiences.

This role requires a proactive self-starter who thrives at the intersection of data, relationships, and execution. Whether analyzing performance metrics or engaging directly with merchant partners, you'll uncover ways to improve market performance. You'll work closely with our commercial teams, advocating for local selection strategies, and developing tailored approaches that resonate across Calgary and markets across Alberta.

We're seeking someone who's data-driven, a hands-on operator, relationship-oriented, and eager to make a tangible impact in one of DoorDash's fastest-growing regions.

You're excited about this opportunity because you will...

• Own and execute the Alberta growth strategy: Build and execute a market roadmap focused on customer engagement, retention, and quality selection, tailored to the unique dynamics of Calgary and surrounding areas.
• Drive business development initiatives: Identify and pursue high-impact partnership opportunities that improve local selection and drive incremental growth across key merchant segments.
• Lead cross-functional collaboration: Act as the connective tissue between the market and DoorDash's commercial teams and HQ, surfacing local insights and co-developing merchant strategies that support long-term success.
• Be a champion for local selection: Advocate for market-specific assortment needs, ensuring the right mix of merchants are onboarded, supported, and elevated.
• Balance analytics with field insight: Validate assumptions with real-world examples by combining rigorous data analysis with first-hand learnings from customer interviews, store visits, and merchant shadowing.
• Act like an Owner: Take full ownership of your market's success, with autonomy to test, iterate, and scale what works.

• Are a builder and connector: You see opportunities where others see roadblocks. You're energized by building systems from the ground up and forming lasting relationships along the way
• Have a business development mindset: You understand how to identify, scope, and close high-impact opportunities, and you know how to align internal stakeholders to get things done
• Thrive in ambiguity and autonomy: You're comfortable setting your own direction, testing and learning as you go, and staying laser-focused on outcomes.
• Are operationally sharp and analytically driven: You turn insights into action and know how to measure and report on impact in a fast-moving environment.

• 4+ years of experience in business development, consulting, strategy, startups, or operations
• Demonstrated experience working cross-functionally with commercial teams
• Proven ability to identify growth opportunities and lead strategic initiatives from conception to execution
• Strong communication skills, with the ability to influence across various stakeholders and levels of the organization
• Proficient in Excel/Google Sheets and SQL; comfortable making decisions grounded in data
• Deep familiarity with the Calgary market is a strong plus