Telecom Services Associate (SAP)

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Enterprise Technology Telecom mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. The Enterprise Technology organization drives competitive advantage by improving our consumer experiences, enabling business growth, and advancing operational excellence.

This role is within the Telecom Services organization. Our mission is to provide and support telephony, voice, wireless, video, cabling, and various infrastructure services to our Cast Members and Guests through efficient delivery and integration of common and secure platforms, products and devices that provide them with an experience that supports effective collaboration and communication.

We are seeking a Telecom Services Associate  responsible for performing procurement /purchasing activities in SAP and Coupa, acquiring various supplies. 

The main duties include executing purchase orders on behalf of the Telecom team while adhering to company policies.  The Telecom Services Associate will also be working in the SAP Warehouse system to ensure that the reservation process is followed.  Additionally, communication with internal stakeholders and with outside suppliers will be necessary to research sources, resolve discrepancies, and ensure accurate payment processing.

The Telecom Services Associate position reports to the Telecom Business Manager, Telecom Business Office.

Responsibilities:

• Responsible for DSMP vendor setup/extensions, PO requisitions, goods receipts, and invoice verification

• Produce multiple operational reports regarding purchase orders and inventory

• Utilize SAP Inventory system to maintain appropriate inventory levels, disbursements, and adjustments

• Detailed tracking of vendor payments, processing monthly contractor payments

• Reconcile shipping/receiving information and invoices in Coupa and the SAP Inventory system

• Responsible for tracking items under warranty, expired equipment

• Analyze invoices for validity, milestone completion, account reconciliation and payment resolution

• Responsible for SAP reservation process to ensure items are pulled from the Telecom Warehouse in accordance with policy

• Set up of bins, material numbers, etc. in the SAP Warehouse system

• Verify orders are placed appropriately adhering to all tax codes

• Must work collaboratively with clients and colleagues to deliver results

• Effectively able to communicate any procurement, payment, or reservation issues

• Researches and identifies issues and trends for reporting

Basic Qualifications:

• Excellent teammate who possesses solid interpersonal and organizational skills

• Strong communicator in both oral and written settings

• Able to translate financial information to various business audiences to drive decision making

• High energy level; strong work ethic

• Determined, independent thinker

• Basic understanding of Coupa procurement and SAP warehouse system, MS Office products Excel

• Prior experience with SAP, other ERP, and Inventory Management systems

Preferred Qualifications:

• Intermediate Excel, SAP, Coupa, Service Now, Automation tools

• Ability to simplify complex issues and incorporate effective “storytelling” to engage and influence the audience

• Ability to communicate to audiences of all levels persuasively, articulately and with full command of the topic

Preferred Education:

• Pursuing bachelor’s degree from a 4-year college or equivalent work experience

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