“We Power the Magic!” That’s our motto at Disney Experiences Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.
This role sits within Technology & Digital for Disney Parks, Experiences, and Products, supporting Disney Cruise Line.
As the Lead Product Manager, you'll be the strategic bridge between Technology & Digital and the Disney Cruise Line Business. In this role, you'll craft the product vision (start with the why and dream big!) and strategy for the complete experiences of both Guests and Crew. You'll create a consistent business rhythm, leverage data and market trends to uncover opportunities, and develop a comprehensive roadmap and backlogs that prioritize delivering the highest value for Guests and Crew.
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What you will do:
- Performs market and industry analysis of trends and conditions for products, platforms, and features for the relevant product line.
- Defines strategy, vision, & prioritizes product roadmap.
- Engages with business leadership to deeply understand unarticulated needs, successes, and new opportunities; then conveys that information to the team in a manner that is traceable and useful.
- Uses data, strategic direction, and feedback loops, prioritizing high value outcomes first.
- Understanding of the latest product management frameworks and theories and how to apply them to drive impactful experiences.
- Uses the Agile framework, specifically with an MVP and iterative approach, partners and collaborates with engineering team to ensure the right work is prioritized and delivered; communicates effectively to stakeholders.
- Brings to bear techniques to increase collaboration, predictability, and transparency for the team while promoting a culture of experimentation and innovation.
- Effectively onboards customers and stakeholders to new releases and functionality.
- Communicate expectations to partners, leaders, and customers, and optimally resets expectations as priorities or deliverables shift.
- Work to gather requirements for all aspects of a project, collaborating with all impacted teams including creative and technology for agreement.
- Drive implementation of a business digital and technology roadmap by ensuring the development teams understand the product goals and priority.
- Document features by translating the product concepts into user stories, epics and other appropriate product deliverables (e.g., project briefs, scope/requirement documents, prioritized needs, etc.)
- Primary representative for product management in all daily activities related to the roll-out of a product/enhancement, serving as an important resource for the team, escalating to leadership.
- Support defect triage activities by working with technical, creative and production teams to identify cause through resolution, providing support and escalation for blockers/impediments.
- Assist in creating and implementing a strategy to create a Product-Centric team for Cast and Crew facing applications.
Required Qualifications & Skills:
- Minimum 7 years of product management experience in digital customer experience for a global or national brand(s), working with technology, design, project management, business, and user experience teams.
- Ability to use hard data to form assumptions and develop business cases.
- Experience presenting out on Product performance and success of programs.
- Ability to lead others to solve complex problems; uses sophisticated analytical thought to exercise judgement and identify innovative solutions.
- Ability to think strategically and guide ideas into action with a willingness to take personal initiative.
- Experience collaborating with and achieve results through partnerships with others and the capability to interact within all leadership levels.
- Experience identifying technical, user and business issues in an organization.
- Experience with Agile software development methodology.
Preferred Qualifications
- Bachelor’s Degree or Equivalent Experience
- Certified Product Owner or Equivalent
Required Education:
- Bachelor's Degree
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