Summary: The Dime Community Bank Head Teller will be responsible for providing guidance, supervision, and support for new and existing tellers within the branch.
The hourly wage minimum = $19; maximum = $25. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location.
All applicants must attach a recent resume to be considered. This position has a Saturday requirement.
Responsibilities:
- Operate a teller station in a courteous and knowledgeable manner, expediting deposit and withdrawal transactions.
- Order, ship and provide the branch cash as well as receive vault money for the branch and ATM.
- Scheduling, evaluations, over and short GL's, and Cash Items.
- Perform various administrative and supervisory duties as designated, such as scheduling teller staff, preparation and administration of evaluations for teller staff.
- Ensure that the teller line is running efficiently and that all tellers are adhering to bank policies and procedures with respect to money handling, cash levels, transaction processing and controls.
- Support the business development goals of the branch by referring customers to the platform.
- Coach and mentor tellers in making platform referrals.
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Qualifications:
- Excellent customer service skills.
- High School Diploma or equivalent required.
- Cash-handling experience required.
- Prior supervisory experience required.
- Minimum 2 years' retail banking experience preferred.
- Advanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience preferred.
- Thorough understanding of compliance and record keeping requirements.