Job Title
Senior Analyst, Learning Operations
About the Function:
Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are essential to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.
Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you'll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.
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About the Team: (TE)
About the Role:
Global HR Operations (GHRO) is part of Diageo Business Services, providing HR and Learning Admin/Operations support to 23,000 employees in 70+ countries, worldwide and about 8,000 extended enterprise leaners part of Joint Ventures and Diageo distributors. The team is a key enabler in employee & manager experience with regards to learning processes.
Learning Operations team is an established function within GHRO, responsible for handling LMS, creation/launch of learning interventions, virtual and classroom instructor led training along with reports and permissions associated with learning. The team works in partnership with Capability CoE team to provide mandatory and business defined learning solutions.
Position Overview:
We are looking for a motivated Learning Analyst to join our team. In this role, you will play a pivotal part in improving the quality of our learning delivery and overall experience by facilitating the integration of various platforms. Your focus will be on ensuring a smooth collaboration across teams, demonstrating data-driven insights to optimize work efficiency, and supporting content management efforts. Your contribution will directly impact the learning journey and cultivate a positive team environment.
Top Accountabilities:
- Collaborate with the Learning Experience Improvement Specialist to seamlessly integrate diverse learning platforms and improve the learning experience.
- Assist multi-functional teams in implementing data-driven operations to improve work efficiency and learning outcomes.
- Support initiatives sought at refining content management practices within the team for improved organization and accessibility.
- Align your proficiencies with team priorities to support your professional growth and adaptability.
- Adopt changes proactively and give to an agile and growth-oriented team mentality.
Qualifications and Experience Required:
- Bachelor's degree and certification in Instructional Design, Learning Technology, or related field.
- Experience with learning platform integration is a plus, but not mandatory.
- Analytical mentality with the ability to draw insights from data.
- Strong organizational and project coordination skills.
- Familiarity with content management systems and tools is advantageous.
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
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