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Senior Analyst, Commercial Experience Service Delivery

AT Diageo
Diageo

Senior Analyst, Commercial Experience Service Delivery

Bangalore, India

Job Title: Senior Analyst, Commercial Experience Service Delivery

About us:

With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating.

About the Function:

Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are essential to the day-to-day performance of our business. With a team of over 2,000 dedicated and hardworking people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.

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Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you'll be rewarded with a world view and the recognition you deserve in our inclusive and encouraging culture.

About the team: TE

About the role: TE


Role Responsibilities:

  • The Contract and Invoice Operations Sr Analyst will also have specific on-going responsibility including but not limited to:
  • Responsible for all Contract and Invoice Operations processes for specific cluster assigned
  • Responsible for quality assurance for the relevant cluster's Contract & Invoice Operations activities
  • Liaise considerably with cluster sales reps to understand context per payment, payment terms, activation status and appropriate evidence provided
  • Liaise with OTC shared service centre to enable invoice payment
  • Liaise with the customer on Invoicing related issues.
  • Ensure a 100% Compliance across all the areas of Invoicing and Audits
  • Take ownership and devise strategies with the Sales on the invoicing processes.
  • Reporting the Cash on metrics.

Experience / skills required:

• Excellent Business English

• Experience in Contract and Invoice operations processes

• Results oriented, strong drive and urgency

• Able to work to tight deadlines

• Awareness of controls and risk management

• Strong problem identifying and problem-solving skills.

• Build and sustain excellent relationships with multiple stakeholders

• Strong SAP, Excel skills

• Experienced in working within shared service centers environment

• Multi-tasking with precision to accuracy

Flexible Working Statement:

Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one.

Rewards & Benefits Statement: TE

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to build the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of crafting the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: Diageo-JR1112232
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Pension
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led

Company Videos

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