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Diageo

Reserve Manager (Private Clients & Luxury Channel Head)

Bangkok, Thailand

Job Description :

About Us

Diageo Moet Hennessy Thailand (DMHT) is a leading international premium alcohol business in Thailand. Our strong brands include Johnnie Walker, Hennessy, Smirnoff, Moet & Chandon, Captain Morgan, Bailey's Irish Cream, Tanqueray, and Chandon wines.

Since our establishment in 1983, Diageo Moet Hennessy (Thailand) Limited has come a long way. With our operational focus on delivering the highest level of customer satisfaction, we have become the prominent market leader in premium, deluxe and super deluxe drinks. Our extraordinary people, with their courage and determination, have made our journey a successful one.

With diversity at our core, we celebrate our people's individual passions, commitments and specialist skills. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.

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Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.

Function

Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell 6.5 billion litres of our iconic brands across 180 countries every year.

We're operating across different markets, channels and areas of expertise. Using consumer insight and digital platforms, we reach new customers, markets and celebrations to help us achieve our growth potential. We'll support you every step of your Sales career, as you work with people with diverse talents, backgrounds, and perspectives to realise your fullest potential.

About the Role

As our Reserve Manager, you will be responsible for developing profitable new business in the Reserve channel for our Reserve Brands, and executing the Sales plan to achieve established Sales volume, net revenue, market execution and customer service objectives. You will also be tasked with the nurturing and development of our Sales team, driving them to achieve set targets and professional growth through effective coaching.

Responsibilities

1. Spearhead short to long-term Business Development strategy and execution;
  • Ensure flawless execution and optimisation of route based on DMHT strategy & policies related to pricing, product line up, credit terms and execution standards;
  • Partner closely with our RTC Manager & District Manager to develop strong infrastructure required by distributors/sales growth opportunities as per market needs, developing efficient & viable routes;
  • Identify opportunities for growth and efficiency based on data-driven insights gathered from analysis; and
  • Monitor and review Reserve channel and Brands as well as customer performance KPIs to devise and recommend further enhancements.


2. Develop and Implement Best Practice Tools within team & business
  • Ensure proper roll out and sustainable implementation of Best Practice tools within the area;
  • Facilitate ongoing coaching to all Key Account Managers managing the Reserve portfolio, ensuring team is properly equipped, trained and motivated to achieve given objectives;
  • Build and spearhead the Reserve team's capability to deliver great performance in compliance with DMHT policies and procedures; and
  • Work closely with our MRO Director & AD Director to apply best practices of Reserve Brand executions into other channels to grow the Reserve Brand business.


3. Build and maintain strong relationships with Customers
  • Build and maintain strong relationships with both On-Trade as well as High Net Worth Individual (HNWI) customers;
  • Develop strong relationships with TLA/RLA customers; and
  • Conduct effective Joint Business Planning with key customers to review business performance and align on next steps to achieve improvement at least once a quarter.


About You
  • Possess at least a Bachelor's Degree or higher in Marketing, Business Management or relevant fields, with a minimum of 7 years of experience in Field Sales/Commercial functions;
  • Applicants with background in either Food & Beverages, FMCG or HORECA would be highly regarded;
  • Demonstrate effective people and customer management capabilities, with a proven track record in managing Field Sales to achieve flawless outlet activations;
  • Achievements in driving strong commercial selling, negotiation and commercial problem-solving, with the ability to turn data-driven insights into winning strategies and execution;
  • Fluent in both Business English and Thai to communicate well with our Regional and Global stakeholders as well as customers;
  • Ability to utilise Advanced MS Office tools;
  • Passionate about bringing celebration to our Customers & Consumers, with a strong interest and external radar for all things Luxury; and
  • Agreeable to the demands of flexible work timings and frequent travelling as required by this position.


Diversity Statement

Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.

Worker Type :
Regular

Primary Location:
Bangkok

Additional Locations :

Job Posting Start Date :
2023-12-23

Client-provided location(s): Bangkok, Thailand
Job ID: Diageo-JR1091878
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Pension
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led

Company Videos

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