Job Description :
Performance Artist
Edinburgh - Johnnie Walker Princes Street
Part-time and Full-time positions available
Closing Date: May 6, 2024
About Us
Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every day, everywhere has a meaningful role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value.
This is a chance to be involved in a daring and truly one-of-a-kind team where our aim is to build memorable and unforgettable experiences across each and every one of our venues across Scotland. Johnnie Walker Princes Street will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It's a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process.
Want more jobs like this?
Get Business Operations jobs in Edinburgh, United Kingdom delivered to your inbox every week.
Feel inspired? Then this may be the opportunity for you.
About the Role
Our Performance Artists will excite and fascinate visitors from around the world by delivering solo performances on our main guided tour experience at Johnnie Walker Princes Street. You'll take our visitors on a journey through time, celebrating 200 years of Johnnie Walker and re-enacting key historic moments to inspire and engage large groups - leaving them with a truly memorable experience of our brand home.
You'll have a guided script and various characters to bring to life during your performance, while anticipating the needs of the audience to leave them with an unforgettable experience. You will also be able to engage an audience and show them your passion for the story of Johnnie Walker. You will also assist within other areas of the Experience Department.
This is an exciting role for someone who wishes to harness and develop their performing skills, working in a fast paced and engaging environment.
We are looking for permanent full-time and part-time Performance Artist at Johnnie Walker Princes Street.
About You
You'll be a natural performer and have the ability to share stories and deliver scripted monologues that entertain and educate our live audiences. You'll be able to fulfil character profile requirements; be trained in stage movement with the ability to walk and perform simultaneously, often on a moving stage.
Naturally, you'll be a superb communicator with the ability to invoke a smile from all visitor interactions and a have passion for customer service.
In this role, you will be responsible for/to:
- Memorize and recite various experience scripts
- Warmly greet visitors and provide introduction to the Johnnie Walker Brand Home
- Confidently speak in front of large visitor groups to explain and express concepts and processes in a clear and engaging manner; share the Johnnie Walker Brand Home story through emotionally engaging presentations, conversations, and world-class storytelling
- Presentation for up to 30+visitors within character
- Actively engage visitors to enhance their experience at The Johnnie Walker Brand Home, listen to our visitor feedback, requests, and concerns in order to take action in an ethical, effective, and timely manner to exceed their expectations
- Answer general questions about the exhibitions, history, and process
- Provide a consistent premium level of service and promotion of brand message to all visitors by being a Brand Champion; promote responsible drinking
- Continue to develop a knowledge of the Johnnie Walker Brand Home story, brand initiatives, and whisky making practices
- Maintain continued interest in the Johnnie Walker Brand Home's exhibits and educational content to better serve the visitor
- Assist visitors in way finding around the building
- Assist within other areas of the Experience department and not limited to
- Ensure that Johnnie Walker Brand Home rules, safety standards, and sanitation requirements are followed at all times
- Communicate regularly with Experience Operations Supervisor to discuss strengths and opportunities to increase sales
- Assist in the training of new staff
- Assist with special events
- Participate in educational opportunities for personal growth and development
To be successful, you will need:
- There are some occupational requirements for our Performance Artist due to the role they will be performing. Candidates must be physically fit - you must be able to comfortably walk (unaided and at pace) and deliver up to 12 performances, that last 12 minutes during each shift.
- Acting or Live Performance background required
- Experience in hospitality, food & beverage, or tourist attraction industry preferable
- Ability to fulfill character profile requirements; able to walk and perform simultaneously, often on a moving stage
- Deep enthusiasm for whisky and its use within cocktails, however product knowledge training will be provided.
- Strong desire to learn more about the Johnnie Walker Brand Home whisky story, brand, and its characteristics
- Excellent communicator, both verbal and written
- Fluent Spoken English, additional languages are beneficial, Mandarin preferred.
- Possess a friendly, helpful, confident, and engaging personality
- Ability to evoke a smile and satisfaction from all visitor interactions; ability to make emotional and human connections
- Be guided by a customer-first mindset; ability to understand and interpret consumer insights
- Be familiar with visitor experience best practices and procedures
- Desire to work in a fast-paced environment
- Requires considerable movement around the Johnnie Walker Brand Home to carry-out job role and activities
- Must be flexible with work schedule including weekends, holidays, and evenings
Working with Us
Join us and you can also expect a highly competitive and flexible rewards and benefits package including:
- Product allowance and membership discounts
- Contributory pension scheme
- Competitive annual bonus (dependent on performance)
- Generous holiday allowance
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Feel inspired? Create a future worth celebrating with us!
Worker Type :
Regular
Primary Location:
Princes Street
Additional Locations :
Job Posting Start Date :
2024-04-23