OMP Advanced Demand Planning Analyst and Change Management Specialist

Closing date: 26th September

About us

With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating.

About the Function

Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo's 30,000+ people work in Supply Chain and Manufacturing. It's an intricate and sophisticated operation that's the product of logistical, manufacturing, and technical collaborations.

Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We're committed to realising our ‘Society 2030: Spirit of Progress' goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we'll help you to thrive in our inclusive culture.

About the role

The OMP advanced analyst is a key role within the i-IBP and implementation of Advanced demand planning system OMP. Based on business processes/requirements, the role will be responsible for understanding Multivariate forecasting, building block management and advanced use of demand sensing to assist users within the Market thereby unlocking any obstacles to efficient utilization of the tool.

The Demand Planning Analyst and Change Management Specialist will be required to have a robust understanding of the data structure and requirements for integration of the multivariate forecast process not limited to but including, CPG structures, Sales history, SIT, Depletion, Market Share, Category Growth, Price Elasticity History, Historical promotions, OOS. The analyst together with the OMP adoption Manager will ensure adoption of the tool as the single demand planning tool in Diageo and effectively work to eliminate parallel demand planning processes.

The analyst together with the OMP adoption Manager will be also responsible for the readiness within the region. This mean work in APO adoption pre-work and data consolidation & preparation.

The analyst together with the OMP Process transformation manager will be responsible for driving the IBP transformation initiatives including (but not limited to), IBP process improvement, planning operational excellence, assist in the eradication of parallel demand planning processes and stabilization of APO as the interim forecasting solution.

Top Accountabilities

Demand Planning Analyst aspect:

• Understand the current APO system configuration of CPG, Hierarchies, and sales organization and support adoption efforts as part of OMP readiness.
• Identification and follow-through with business teams of sales history corrections to ensure readiness for utilization of sell in history in OMP.
• Work collaboratively with OMP experts to understand the ML and statistical forecast algorithms.
• Support system developments and/or new statistical models rollouts.
• Test and report back on errors and areas for improvement for functionalities built (deltas vs global design)
• Becomes the key contact for technical errors and system issues resolution.
• Run multiple user test cases as part of the design and user acceptance group.
• Understand the interface with multiple systems within Diageo.
• Contribute to the development of a Data strategy for the region together with the OMP platform lead
• Hands on assistance during the hyper-care period post implementation.
• Provide continuous support during BAU for the key markets within the region.
• Hands on data preparation for market readiness (Sell in, Sell out, Stock in trade, promotions, media spend, innovation)
• Acquiring and disseminating system knowledge, thorough understanding of the system through training, by following very closely the modelling work done by the consultant(s) and by testing the system.
• Support training of the end users of the system and will often become the first line support person and contact person for help desk of OMP during and after Go Live acceptance.

• Enable the markets to transition to the new way of working by addressing operational barriers to change and IBP adoption, ensure an adequate transition driving the expected improvement.
• Engage interdisciplinary teams by developing targeted communications and involving them proactively in the change and milestone
• Creating the control mechanisms to ensure all activities are monitored and registered and communicated effectively.
• Ensure all key program artifacts are in place including; project charters, integrated plan, risk register, scorecards, reports, and health checks.
• Ensure all stakeholders are properly informed and involved to the plan define, including:

• Market Steer-co meetings and reports
• Market Execution team meeting
• Exec review meeting
• Global IBP Governance meeting
• HR / Organization Health Check.

• Baseline understanding of the end-to-end Supply Chain Planning processes; Supply Planning, Distribution Requirements Planning, Inventory Planning, Conversion, Logistics, Procurement and Customer Service
• Demonstrated proficiency in statistics and/or forecasting methodologies with an understanding of their financial and operational impacts.
• Strong analytical, organizational, and decision-making skills.
• Good communication skills - verbal, written and presentation.
• Proficient in MS applications e.g. Excel, Word, PowerPoint , Outlook
• Self confidence
• Process Orientation
• Build the future demand tools and processes
• Passion for data with Data Analysis and Reporting Skills

• Working within the Demand and/or Supply Chain Planning process; Consumer Packaged Goods Industry preferred
• Experience with advanced planning software with Supply Planning (SAP APO system and Business Intelligence/BW/Power BI)
• Has practical experience of Demand Analytics, to analyze demand performance and trends, marketing, and sales activity impact (including pricing), and reach conclusions on what that might mean about current and future demand plans.
• Has practical experience of IBP in a similar role and / or business, which can be used to support the current role and challenge assumptions
• Can manage an appropriate change management process to ensure market adoption of IBP, using Diageo principles, processes, and resources, as well as their own skills, capabilities, and position.
• First hand planning experience in IBP, S&OP, S&OE, Demand Planning.
• Significant professional hands-on experience in Project Management and Change Management.