Market Service Owner - Logistics
Location: Glasgow, Scotland
Contract: Permanent
Closing Date: 18th July 2025
About Us
With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company known for our wonderful collection of iconic brands such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, Guinness and more. Bring your passion and use your curiosity as you explore, collaborate and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating!
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About the Function
Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo's 30,000+ people work in Supply Chain and Manufacturing. It's an intricate and sophisticated operation that's the product of logistical, manufacturing, and technical collaborations.
Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We're committed to realising our ‘Society 2030: Spirit of Progress' goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we'll help you to thrive in our inclusive culture.
About The Role
As a Market Service Owner based in our Glasgow office, you'll play a key role in ensuring the smooth and efficient movement of goods across global markets. This is a highly cross-functional role that requires strong organisational skills, the ability to prioritise effectively, and a collaborative attitude.
Reporting to the Logistics Team Leader, you'll be responsible for building and maintaining strong, trust-based relationships with a wide range of stakeholders, including market contacts, production sites and third-party freight service providers. Your role will be central to understanding the unique needs of each market and ensuring these are met through effective planning and communication.
You'll manage the full freight process, selecting the most appropriate services at the best value, while also handling pre-shipment requirements, PO creation, freight quoting, billing, and investigation. A proactive approach to resolving export-related issues and a strong understanding of market-specific products and requirements will be essential.
Operating in a process-driven environment, you'll bring a customer-first approach to service delivery, ensuring that we continue to meet high standards of performance and reliability across all our logistics operations.
About You
We're looking for someone who thrives in a fast-paced environment, values collaboration and is passionate about delivering great service. You'll bring a positive, solutions-focused approach and a desire to work as part of a supportive, high-performing team.
To be successful in this role, you'll ideally have:
- Experience working in a logistics environment, preferably within exports
- A strong understanding of freight documentation and terminology
- A solutions-oriented mindset, with the determination to overcome obstacles and deliver results
- Shown ability to build and maintain strong working relationships across teams and external partners
- A collaborative, "one team" attitude - working together to achieve shared goals aligned with business objectives
- Working knowledge of SAP (advantageous but not essential)
- Proficiency in Microsoft Word and Excel
If you're enthusiastic, organised, and ready to contribute to a dynamic team, we'd love to hear from you.
Working with Us
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you!
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