Learning Programme Specialist

Job Title: Learning Programme Specialist

Level: 5

Reports to: Learning & Inclusion Business Partner/ Learning Performance Lead

About us: With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Context/Scope:

Diageo is the world's leading premium drinks company with an outstanding diverse collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, and Guinness. Our purpose - Celebrating life, every day, everywhere - has an important role in our company, for our people, our diversity, our brands, in how we perform and how we create shared value.

• Understand learning needs and performance gaps across various audiences (functional, technical, leadership, professional) on specific and assigned priorities.
• Define clear and measurable learning outcomes aligned with business priorities, aligned to our growth ambition, and learner needs.
• Brings external curiosity, best in class approaches and insights to help define key priorities and programmes

• Supports the coordination and development of innovative and best-in-class learning interventions and programmes, end-to-end, methodologies, and designs (e.g., V/ILT, e-learning, blended learning, assessments) based on identified needs - business and learners'
• Develop robust project plans, including timelines, resource allocation, budget management, and vendor selection (if applicable).
• Collaborate with Learning Design Specialists, and where appropriate, vendors, to create engaging and effective learning content and materials.

• As needed, leads cross-functional project teams, including SMEs, Learning Design Specialists, Analytics Specialists, Learning Operations team members, and vendors - to ensure timely and successful project implementation, within budget and defined standards.
• Supports LPLs with stakeholder engagement throughout the project lifecycle.

• Responsible for developing & deploying communication and engagement plans that support the success of our strategic learning programme(s).
• Perform the writing, editing, design and delivery of communications materials - to be customised in partnership with appropriate SMEs (HR, CR, business), that are suitable for omnichannel delivery e.g. Viva Engage, Teams, Zoom, email, newsletters etc.
• Collaborate cross-functionally (GFHR, markets, functions) on priority project(s) to improve awareness, understanding, participation, and overall engagement with the programme(s).

• In partnership with Learning Analytics Specialists, define evaluation metrics to measure the effectiveness and impact of learning programmes.
• For more complex data and analytics requirements works with Learning Analytics Specialist (data from multiple sources, predictive analytics etc)
• Using insights, measures engagement of learning programmes and looks for opportunities to enhance and continuously improve.
• Stay abreast of emerging external learning technologies, methodologies, and best practices to continuously innovate and enhance learning solutions.

• Preferred experience of designing and implementing successful learning pathways and programmes
• End to end project management experience, with exceptional stakeholder management skills.
• Experience of working with data from multiple sources and insight to provide recommendations
• Working knowledge of change management principles and practices, together with experience of proactively navigating change in the workplace.