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Key Account Manager

AT Diageo
Diageo

Key Account Manager

Hamburg, Germany

Location: Hamburg
Languages Required: Fluent German and English


About us

At Diageo, we do Sales differently. We're the leading beverage alcohol company in every region of the world, boasting internationally-recognised brands such as Baileys, Guinness, Smirnoff, and Johnnie Walker. And this is your opportunity to create new ways to share and celebrate our truly iconic products across the globe.

We offer a perfect blend of local and global roles, covering everything from digital to customer service, our immersive store experiences to international operations. Wherever you are, you'll need to be able to forge lasting relationships, bring commitment and energy to improve our performance, and a genuine entrepreneurial spirit in tune with our company's proud legacy.

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At Diageo, character is everything. So if you share our sense of adventure, you'll have the chance to learn a huge range of skills and fields, and build an exceptional career with us.

About the Role

Join our commercial team in Hamburg as a Key Account Manager, focusing on growing accounts within the German Off trade and Wholesale Open Market.

Responsibilities include:
  • Account Management: Develop and maintain strong relationships with key accounts. Ensure customer satisfaction by understanding their needs and providing tailored solutions.
  • Sales Strategy Development: Collaborate with cross-functional teams to create and implement sales strategies that align with business objectives.
  • Market Analysis: Conduct regular market analysis to identify trends, opportunities, and competitive threats. Use insights to inform decision-making and strategy adjustments.
  • Negotiation & Contract Management: Preparing, conducting, implementing and controlling annual negotiations and agreements in alignment with Trade Terms and the National Group Account Manager
  • Performance Monitoring: Track account performance against targets. Provide regular updates to stakeholders on progress, challenges, and opportunities for improvement.
  • Innovation & Collaboration: Work collaboratively with internal teams to develop innovative solutions that meet customer demands while maintaining our internal KPI's


About You
  • Proven experiences in a commercial or Key Account Management role, ideally in an FMCG environment
  • Strong negotiation capabilities
  • Ability to develop and maintain strong client relationships.
  • Intuition for business paired with analytical skills
  • Collaborative team player focused on collective success
  • Positive energy, solution oriented, self-confident in own area, strong team member, committed to own development, pro-active, structured way of working, strong analytical skills


Our offer
  • A fantastic company culture that puts employees and their development first
  • A competitive salary with bonus and many benefits
  • 30 days of vacation
  • A great parental leave policy
  • An office with a view in the heart of Hamburg City
  • ...and of course, THE best colleagues!


Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.

Client-provided location(s): Hamburg, Germany
Job ID: Diageo-JR1114437
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Pension
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led

Company Videos

Hear directly from employees about what it is like to work at Diageo.