Job Description :
Job Title: HR Operations Specialist (Italian speaking)
Location: Budapest
Contract Term: Permanent
About us
Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every day, everywhere - has an important role in our company, for our people, our diversity, our brands, in how we perform and how we create shared value.
Function
Global HR Operations (GHRO) is part of Diageo Business Services, providing HR support to 23,000 employees in 70+ countries, worldwide. Services - amongst many others - include Resourcing, On-boarding, Off-boarding Compensation & Reward administration and Payroll.
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About the role
The person in this role will be dedicated to customer service and resolving queries with a high degree of quality and accuracy. They will also demonstrate good judgement to interpret the customers' need and appropriate response. They receive and process requests (including document generation) and enquiries using the technology and documentation provided. The HR Operations Specialist will have specialist knowledge and will manage cases end to end to resolution. This team will provide a streamlined, consistent and highly effective range of services for its customers with key focus on providing best in class on- and offboarding experience.
Accountabilities
- Serve as key contact/liaison with local HR in market to ensure that the process, including notifications, reflect current ways of working
- Manages activities relating to all workload on the Service Now query management system, including comprehensive notes and audit trails
- Monitor the completion of the Employee and Line Manager on- and offboarding activities including joiner/mover/leaver processes (Follow-up calls and emails)
- Manage all queries with stakeholders related to on- and offboarding process via e-mail and phone
- Manage requests of Onboarding/Offboarding Questionnaires
- Creates and issue legal employment documentation with high accuracy (using Doc Genie, Workday and ServiceNow) and maintains master document templates
About You
Experience required/Skills/capabilities/Languages
- Good English and Italian knowledge
- Understands and has a deep knowledge of HR policies, procedures and practices and able to advise on them in a clear and consistent way
- 0-2 years of relevant experience
- Ability to analyse, interpret and use data
- Previous experience using Microsoft Office applications to an advanced level, including Excel and Word, essential
Benefits of working here:
- Opportunity to climb up on the career ladder.
- We won the Fittest Workplace Award, of course we have a Gym.
- Urban legend is true, we do have a Rooftop Bar.
- Easy to reach downtown location.
- Our unique brands are available in our staff shop.
- We live our values and color our lives.
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.
Worker Type :
Regular
Primary Location:
Budapest
Additional Locations :
Job Posting Start Date :
2024-04-12