Head of RGM & TPM - Digital & Technology Department

About the Scope

The Head of The RGM & TPM is a leadership position responsible for overseeing and optimizing the TPM & RGM value delivery from technology.

This role is critical in ensuring efficient and effective delivery of value to customers and stakeholders, aligning strategic goals with operational execution, and driving continuous improvement initiatives.

. The Head of RGM & TPM is responsible for the strategic leadership & vision across the RGM & TPM capability, aligning technology strategy to business goals and objectives. This role requires a deep understanding of the organization's strategic goals, customer needs, and market trends, as well as strong leadership and collaboration skills to work effectively with cross-functional teams. The Head of RGM & TPM will create strong relationships with key senior, global and local business stakeholders, as well as collaborating with D&T leads across DA&I, Regions, Finance and more to streamline processes, enhance productivity, and maximize customer satisfaction.

• Provide strategic direction and leadership for the sub-value stream, ensuring alignment with organizational goals and objectives.
• Develop and communicate the overall capability vision and strategic direction for the software solutions within the value stream, considering business goals and market needs. Communicate the Digital &Technology RGM & TPM vision, strategy, and tech roadmap to stakeholders.
• Prioritize features and user stories based on business value & technical feasibility.
• Foster a culture of collaboration, innovation, and continuous improvement within the value stream.
• Continuously monitor and measure project progress, identifying and resolving issues and risks to ensure on-time and high-quality delivery.
• Responsible for prioritization of product backlog items based on input from stakeholders, market analysis, and user feedback
• Provide clarity and guidance to the development and run teams on product requirements, acceptance criteria, service level objectives and desired outcomes.
• Drive a culture of continuous improvement by implementing best practices, fostering innovation, and promoting experimentation within the value stream.
• Lead and facilitate regular retrospectives, root cause analysis, and problem-solving sessions to identify improvement opportunities and drive actionable outcomes.
• Build and maintain strong relationships with key senior RGM & TPM stakeholders, including business leaders, customers, and partners.
• Communicate value stream performance, challenges, and improvement initiatives to stakeholders, ensuring transparency and alignment.
• Manage stakeholder expectations, ensuring effective communication channels are in place to address concerns and solicit feedback.

• Bachelor's degree and at least 5 years of TPM and RGM implementation experience in Digital and Technology
• Proven record of successful implementation of TPM / RGM systems in FMCG industry
• Experience in Digital and/ or Technology industry
• Robust understanding of RGM and TPM processes
• Extensive experience in technology leadership roles, with a focus on value stream management, product development, or software delivery.
• Strong understanding of Lean, Agile, and DevOps principles, practices, and tools.
• Proven track record of successfully leading cross-functional teams and delivering value stream optimization initiatives.
• Excellent analytical and problem-solving skills, with the ability to identify and address bottlenecks and process inefficiencies.
• Strong communication and interpersonal skills, with the ability to influence and collaborate with global functions, markets and stakeholders at all levels.
• Results-oriented mindset, with a passion for driving continuous improvement and achieving operational excellence.
• Externally curious, with solid understanding of vendor proposition in TPM / RGM digital domain