Guinness Storehouse - Recruitment Day
Guinness Storehouse Recruitment Day- 23/10/2025
Hiring For: Retail Assistants and Storehouse Assistants
Salary: €30,308 (or hourly equivalent)
Advert Closing Date: 19/10/2025
The Guinness Storehouse is seeking a group of talented hospitality and retail professionals to join us! We are hosting an Assessment Centre to get to know you and provide you with the chance to get to know us. Due to the high volume of recruitment, only those who are invited and able to attend the Assessment Day on Thursday, October 23 will be considered for offer at this time.
Please note: We have a variety of contracts types available, including Diageo contracts, Fixed Term Contracts and hourly contracts through our extended workforce partner.
Only those with full time availability will be considered for offer. We will ask you during the interview if you are only interested in being considered for Storehouse Assistant, Retail Assistant, or open to being considered for both.
About The Guinness Storehouse
Located in the heart of St. James's Gate Brewery, the Guinness Storehouse is recognised as the world's leading tourist attraction welcoming millions of visitors every year. Since our launch in 2000, we've been on an incredible journey of growth and innovation. From our 360-degree panoramic Gravity Bar to our award-winning flagship store and the fascinating Guinness Archive, every corner is filled with immersive, sensorial guest experiences that tell our rich story. In our inclusive culture, where we value each other and celebrate different perspectives, you'll be supported to thrive and recognized for your unique contributions, as we unlock a brighter, more exciting future together. If this resonates with you, come join us at the Home of Guinness.
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We are seeking experienced Storehouse Assistants to join our team. The ideal candidate will have a proven track record in delivering best in class customer service and demonstrating a strong passion for working in the hospitality industry. The purpose of the role is to act as a Guinness Ambassador, to be welcoming and engaging with Guinness Storehouse visitors and ensure they receive courteous, friendly, and professional assistance always. You will work in various department across our Visitor Experience teams including Food & Beverage (Bars,) Admissions, and Interactive (Tours & Tastings.)
We are also hiring for Retail Storehouse Assistant, where you will be a critical component of the store's success, responsible for delivering world-class service, continually maintaining store standards and product levels, delivering in-store services, engaging with all statutory and mandatory training modules, and consciously acting as a brand ambassador for Guinness. You will be operating as part of a large team spread across multiple functions, cooperating and collaborating to deliver the best retail experience. We are committed to being the best workplace for our staff and want to both support and empower our team members to contribute proactively to this.
Responsibilities:
Customer Service Superstar!
- Bring your positive energy and make every customer feel like a VIP from the first hello to last goodbye!
- Provide fast, friendly, and fantastic service-making sure every need is met with a smile.
- Address any issues or concerns with care and professionalism, turning challenges into positive experiences.
Operational Excellence
- Be part of an amazing team that brings the magic of the Guinness Storehouse to life by championing our Core Standards and creating magic moments for every visitor.
- Share your passion by guiding visitors through the art of tasting and pouring Guinness, delivering engaging orientations, and hosting interactive experiences with confidence.
- Represent the Guinness proudly as an ambassador.
- Serve up quality and care by following all responsible alcohol service guidelines and maintaining top-notch standards behind the scenes.
- Help us keep the Storehouse safe, clean, and welcoming by following health and safety best practices every day.
Qualifications:
- Leaving Cert or equivalent
- Fluent English Speaker, 2nd language highly desirable - French, Spanish, Italian, German, or Chinese
- Must have experience in public speaking/entertaining/performing.
- Must have 1 years' experience working with customers face to face in hospitality/ tourism/bars.
What success looks like:
- A confident and creative mindset, eager to bring fresh ideas to life and deliver brand-perfect initiatives that make a difference.
- A natural connector who enjoys building positive relationships and working collaboratively with stakeholders to achieve great results.
- Someone who upholds high professional standards and takes pride in their work-no matter the task.
- A motivated self-starter who also inspires and uplifts their teammates along the way.
- Experience in customer-facing environments, with a genuine understanding of what it means to provide exceptional service.
- A positive, energetic approach, passionate about creating memorable moments and inclusive experiences for every customer.
Join our Guinness Storehouse team and lead a dedicated group of professionals in providing exceptional customer service, delivering world class premium experiences, maintaining excellent beer quality, and fostering a positive work environment. If you are passionate about delivering outstanding experiences and developing within the hospitality industry, we invite you to apply for this role.
Working with Us
Join us and you can also expect a highly competitive and flexible rewards and benefits package including:
- Contemporary work life balance policies and wellbeing activities
- Generous holiday allowance
- Lunch allowance
- Product allowance
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
If you have a genuine passion for our craft, our character and consumer experiences, then help us continue the story and build a great career in the process.
Feel inspired? Then this may be the opportunity for you.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Pension
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Woman founded/led
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