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Diageo

General Manager -Luxury and Key Accounts

Calcutta, India

Job Description :

1 Commercial delivery

• Develop and manage the on trade business for the Region by driving the NSV targets as per the AOP.
• Achieve the sales & marketing plans to build consumer preference and drive volumes as per USL's execution standards.

• Ensure NSV Target delivery of contracted outlets NSV - Region.

2 Financials

• Ensure the team adheres to the business norms of credit, collection, reporting and other financial discipline like budgeting, spending, submission of claims etc.
• Coordinate with the team for negotiating & finalizing annual contract and terms of trade with outlets and business associates as per the business norms.
• Set process for claim submission and other report for the team and ensures the on-time delivery of the same.

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Financial Disp - Collection / claims

3 People management

• Responsible for developing the team through motivation, counselling, skills development and product knowledge development.
• Establish the process of monitoring the performance of individual and team by proper reporting and communications mechanism involving sales reports, cyclical sales meetings etc. and individual growth plans.
• Recognize and celebrate team and team member accomplishments. Team Management (P4G, review)

4 Customer marketing

• Work towards steering the efforts of the team in identifying, negotiating & activating targeted key accounts as a commercially viable marketing channel.
• Facilitate region wide key account activities & promotions in line with brand strategy and ensure the team helps in achieving the deliverables of the contract. Activation - aligning to the national agenda

5 Budgeting & forecast

• Plan and monitor various activities driven in these channels in lines with brand guidelines.
• Monitor competitor activities and devise effective counter measures.
• Identify, qualify and pursue business opportunities through market surveys and mapping as per targeted plans as well as through lead generation.
• Establish sales objectives by forecasting and developing annual sales budgets for regions and territories; projecting expected sales volume and profit for existing and new accounts. Regional Budgets (contract, spend mgmt.)

6 Talent grooming

• Assure that the team members have the necessary education and training to effectively promote the brands.
• Support and lead the functional / leadership development of team, through inspirational in field & classroom coaching.
• Ensure proper product training is arranged for the customers and consumer and implementation of tastings / events / experiences. Training

7 Relationship management

• Understand the customer / consumer behaviour at field level and develop a robust feedback mechanism for sales / marketing team for shaping up the future decision.
• Maintain cordial relationship with the key influencers at the large key accounts to drive brand dominance.
• Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients. Relations

8 Systems & process

• Prepare Monthly report of Regional performance in the prescribed report

• Draft Activation calendar & implementation report

• Circulate Quarterly M&E for contracted outlets

• Ensure Legal & marketing clearances to be obtained

Reports

Diversity statement

Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills, and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Worker Type :
Regular

Primary Location:
RPC Kolkata

Additional Locations :

Job Posting Start Date :
2024-04-19

Client-provided location(s): Kolkata, West Bengal, India
Job ID: Diageo-JR1096270
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Pension
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led

Company Videos

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