Customer Marketing Manager - Team Lead
Job title: Customer Marketing Manager - Team Lead
Location: Hamburg
Contract: Permanent
About us
Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every day, everywhere - has an important role in our company, for our people, our diversity, our brands, in how we perform and how we create shared value.
About the Role
The Customer Marketing team partners closely with our key account, sales, and brand teams to align customer, shopper, and guest needs with brand strategy. In this role, you'll be at the center of the business, working with both internal and external partners to provide the insights, growth drivers, and tools needed for outstanding execution of Diageo's commercial plan.
Your efforts will help shift consumer and shopper behavior to drive financial growth and market share. This is a great opportunity to demonstrate strategic leadership in a fast-paced, high-impact environment.
Top Accountabilities
- Lead and develop a team of Customer Marketing Managers
- Build the activation plans around the shopper marketing activities by channel, by programme, and activity, feeding into the one commercial plan
- Oversee brilliant activation of the commercial calendar partnering customers, supply, and agencies to build a world class activation machine for the managed part of the business: RTD and Non-Alc
- Lead the perfect delivery of all assets and tools to deliver great activation for key brands and customers.
- Understand customer needs by channel to pin-point the activation priorities that deliver the greatest impact on shopper behaviour
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About You
- 7+ years' experience in a commercial role in the FMCG business
- A history of working across media, digital, experiential, PR, culture, social and with external agencies
- Experience of working with and leading a team, whether directly or indirectly
- Passion for creating experiences for customers and consumers
- Problem solver and teammate who can deal with ambiguity and adapt quickly
- Analytical skills, decision making based on data and insights
- Fluent in German and English
Our offer
- An inclusive company culture that puts employees and their development first
- A competitive salary with bonus and many benefits
- 30 days of vacation
- An excellent parental leave policy
- ...and of course, THE best colleagues!
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for Diageo to thrive and to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions.
Don't let anything stop you from applying!
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Pension
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Woman founded/led
Company Videos
Hear directly from employees about what it is like to work at Diageo.