Customer Leader

Job Description :

As Customer Operation Leader, this role will be engaged with cross-category and functions to ensure we delight our customersat service and uplift our service standards.

You will be responsible for:

• Lead APAC planning and logistic team to collaborate with customer supply chain so that better forecast customers business planning and service expectation.
• Lead to build up the process of customer collaboration
• Lead performance management of case fill rate as well as SAMBC
• Represent the APAC supply to work with multi-function to maximize Diageo value on customer service.

To be successful in this role, you will need:

• Capability and experience in successfully leading change and transformation of processes
• Strong analytical skills and exceptional communication skills: verbal, written and presentation with the ability to clearly communicate and articulate complex situations in simple terms to enable stakeholder engagement and buy-in
• Strong interpersonal skills and the ability to influence and gain credibility with stakeholders across all levels
• Commercial acumen and pragmatic with the ability to take decisions that drive total-business value through creative solutions
• Resilient and able to work in an agile, fast-moving environment and to keep up with pace of change and prioritise according to business needs
• Can do broad strategic thinking as well as detailed hands-on execution
• Strong Planning and Logistic experience, and leading customer interfacing work.
• Proven track record of consistent performance and delivery in a challenging and fast-paced environment

Worker Type :
Regular

Primary Location:
Qianhai, Shenzhen City

Additional Locations :

Job Posting Start Date :
2024-04-24