Name of the role: Customer Collaboration & Vendor Managed Inventory Analyst, CCA
Type of contract: Permanent
Location: Panama City, Panama
About us
With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. With passionate people worldwide, you'll test new insights, learn and grow, and unlock a brighter, more exciting future.
Join us to create a career worth celebrating.
About the Function:
Our Marketing team are creators, helping to build and champion some of the world's most loved brands. We craft amazing connections with people around the world to celebrate our brands' legacies and reimagine them for the world today, and into the future.
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Everything we do is underpinned by a deep understanding of our consumers, behaviours, trends, and technologies. Using our genius and creativity, we unlock our brands' uniqueness, understand their purpose, and put them at the heart of celebrations everywhere. Together, we're celebrating diversity and challenging stereotypes through our advertising and marketing. Wherever your talents lie, from Design to Consumer Planning, you'll be celebrated and supported in our inclusive culture.
About the role:
Provides executional support to the Supply Chain optimization projects in CCA, where Supply becomes an integral part of the business development with our distributors addressed through continuous learning, strong training programs, continuously improved processes, documented SLA's and precise data management for the constant change needs in the Customer Service process. Supports the Customer Collaboration Agenda in CCA with the ultimate goal of driving top and bottom line growth jointly with our customers, and also keep leading the Customer improvement agenda. They will do so by:
- Understanding and optimizing the end-to-end supply chain, Diageo and our customers'.
- Look for efficiencies and simplifications in all the processes, controls, standards related with the Order-to-Cash (OTC) process in Customer Service, Logistics and Planning.
- Benchmarking other markets and industries to bring the standard methodologies.
Role Responsibilities:
Reports to Customer Collaboration Manager, CCA
- This position needs to work very closely and be highly interconnected with the CCA Commercial teams and Customer Collaboration manager, CCA.
- This position will also interact very frequently with the Centre of Excellence (CoE) Move/Logistics and Planning, OTC Governance, Commercial/Sales teams, Customers and Diageo Business Services (GDBS).
- This role must develop amazing relationships and network, as well as be a motivator to promote Completion in everything we do.
- Supports the customer collaboration journey aligned to the CCA 2030 Strategy.
- Supports the annual customer collaboration program on a project base.
- Improved predictability
- Lean OTC
- Efficient End-to-End Cost-to-Serve
- Optimized End-to-End Working Capital
- Customer partnership
- Value proposition to amplify value creation
Experience / skills required:
- Bachelor degree or equivalent experience in Operations, Supply Chain or related field.
- English and Spanish required.
- 2+ years of experience in significant supply chain roles (i.e. logistics, customer service and project management) in Diageo or in leading global CPG companies
- Experience working with Commercial Teams and developing supply chain initiatives with a customer and/or cost-improvement focus
- Experience in working on project to reduce costs, improve customer service in the supply chain arena.
- Strong analytical and logical approach to problem solving that generates cost-effective and commercially viable solutions.
- Masters excel, power point and other MS Office tools (MS Project)
- Good communicator and fast and trusted relationship builder.
Flexible Working Statement:
Flexibility is key to our success. Talk to us about what flexibility means to you so that you're
supported to manage your wellbeing and balance your priorities from day one.
Rewards & Benefits Statement:
We recognize and value performance, offering our people a highly competitive Rewards and Benefits package including:
Diversity statement:
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We accept diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
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