Commercial Deployment Lead

Commercial Deployment Lead

Permanent, full-time

Location: London

Closing date: 28th October 2025

About the role

Diageo recently launched a Global Process Owner (GPO) team in the Global Commercial function. This is part of a wider business dedication to introduce GPO teams across the business. The purpose of those teams is to support in-market commercial teams across Diageo by crafting, deploying and driving outstanding ways of working across our most important activities.

We are now ready to work with markets on the first wave of this initiative, which we are calling commercial foundations. Although the scope is global we will work closely with a limited number of markets in F26 as we refine our approach and solutions.

In addition, we are piloting in one of our key markets, the design, and deployment of a software solution that will digitize the Customer Investment Management (CIM) process end to end, from planning, contracting, implementing and evaluating. This pilot is the first step in deploying a global roll-out of a digitized process for CIM.

We are looking to recruit for this critical role of GPO Deployment Lead, whose main responsibility will be to lead the deployment of this pilot.

Responsibilities:

• Responsible for working with the pilot market and GPO colleagues to deliver the design, development and implementation of all critical workstreams within the pilot; from planning to execution.
• Key point of contact with external providers on overall project plan / workstream plans ensure internal / external teams working at maximum efficiency & effectiveness.
• Set performance metrics / standards for delivery, provide regular updates including course correction recommendations where appropriate.
• Encourage & Lead a team of project managers (direct/indirect reporting line) on the various workstreams to ensure individual initiatives delivered on time & in budget
• Provide customer first / commercial leadership as project gets underway
• Work with pilot steering committee to ensure regular drumbeat of performance updates / comms to wider collaborators
• Key contact from Global Commercial to pilot team members. Will need to work in close collaboration with GPO, technology teams, service delivery and markets across all levels of Diageo, as well as partners and third-party suppliers.

• Experience on Orchestrating Ground-breaking Projects.
• Strong Drive and ability to influence. With a strong commercial understanding with a passion for excellent customer outcomes. And a ‘one office' approach.
• Proven program/ project planning and execution skills in handling sophisticated change and transformation programs/projects
• Proven project and modelling skills, to represent information in forms that improve decision making and communications.

• Excellent communication, documentation skills as well as negotiation/conflict resolution skills
• Stakeholder management
• Self-driven and can empower other towards project goals

• Proven understanding of CPG industry, Commercial / customer management, Revenue Growth management, Trade Promotions Management and Order to Cash Value Stream desired.
• Minimum Bachelor's degree (BA, BS) or equivalent in Business Administration, Business Management, Engineering, Human Resources Management, Public Relations & Communications.
• Minimum 10+ years experience in an interpersonal with a hands-on experience in Commercial / Project & Organisational change/transformation roles, including 4-6 years of experience in people & team management
• Excellent understanding of Global Change delivery and program lifecycle
• Experience of using a variety of project and business organisational change methodologies
• Fluent in MS Office.
• Understanding of Continuous Improvement techniques

• Contemporary work life balance policies and wellbeing activities
• Contributory pension scheme
• Competitive annual bonus (dependent on performance)
• Generous holiday allowance