Business Process Manager

About us

From Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing has changed. We're the world's leading premium alcohol company. Our brands are industry icons. And our success is thanks to the strength of our people, in every role. It's why we trust them with our legacy and reward them with the career-defining opportunities that they deserve. Our ambition is to build the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world's very best people. Feel encouraged? Then this may be the opportunity for you.

Serengeti Breweries Limited (SBL) is a fully integrated beverage business in Diageo Africa (supply and demand for beer and spirits).

SBL flagship brand is Serengeti Premium Lager. Other brands in the portfolio include Serengeti Lite, Guinness, Pilsner and SIB. Headquartered in Dar es Salaam, SBL is also the distributor of several global Diageo international world-class spirits brands such as Johnnie Walker, Smirnoff, Gordon's, Bailey's and Captain Morgan.

About the Function:

Our Finance team deliver sustainable growth for our business, customers, and much-loved brands. We're part of a $12.2 billion gross profit organization, responsible for driving an outstanding level of performance and creating the potential for future growth.

Whether we're utilizing our digital capabilities and analytics to advise our business strategy or crafting capacity to invest in the future - no two days are the same in our Finance team. Wherever your skills lie, we'll help you to learn and develop, supporting you along the way in our inclusive culture.

Purpose of role

The Business Process Manager plays a pivotal role in supporting the Finance Director to advance SBL's strategic plan. This position involves partnering in an agile, integrated, and customer-focused manner with department heads to sustainably grow value. The role holder is responsible for driving rigorous planning and reporting processes that ensure the achievement of business financial objectives.

In addition, the Business Process Manager will generate valuable insights that inspire proactive intervention initiatives, aimed at achieving both short-term and long-term business targets within a dynamic and evolving environment. By encouraging collaboration across diverse teams, this role contributes to crafting an inclusive atmosphere where varied perspectives are valued and leveraged for innovative solutions.

Top accountabilities

Business Performance Leadership & Strategic Insight

• Drive the team
• Lead business performance analysis and reporting to senior leadership (MD, FD), Board, shareholders, press, and investment analysts.

• Coordinate the Annual Operating Plan (AOP) and oversee performance management milestones (weekly, monthly, quarterly) within Group Finance.
• Ensure completeness, accuracy, and timeliness of all submissions.

• Act as a finance business partner to all cost center owners.
• Collaborate with executives and cross-functional teams to track strategic actions and deliver desired outcomes.
• Act as SBL key point of interface with EABL and Diageo central reporting teams.

• Maintain agile reporting files and lead automation initiatives for business performance reporting.
• Record and follow up on resolutions from performance meetings.

• Manage key relationships with the Financial Controllership and FP&A teams to ensure effective BPM support to in-market teams.
• Undertake ad-hoc tasks as assigned by the Group BPM Manager or Head of Finance.

• Tertiary qualification in Accounting, Finance, or related discipline.
• Postgraduate qualification (CPA, ACCA, MBA) is an added advantage.
• Strong computer literacy (Word, Excel, PowerPoint, MS Project)

• Min 6 years in a finance role, preferably in FMCG or beverages sector.
• Proven success in financial analysis, planning, and business partnering.
• Experience managing external agencies/partners is a plus.