Assistant Compliance Manager
Glenkinchie Visitor Centre
Permanent - Full Time
Closing date - 29th June 2025
The Assistant Compliance Manager is an integral role responsible for ensuring all Brand Home activities operate in a safe and compliant manner. You will be the main onsite point of contact between the Distillery operations team and Brand Home teams, managing these relationships to create a one team culture and an effective working relationship.
Top Accountabilities
- Daily management of all operational activities; retail, experience, and F&B offerings
- Ensure compliance in accordance with Diageo's global standards and policies
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- Identify individual team members' strengths and create developmental plans to prepare all for future growth.
- Lead the implementation of new operational procedures and/or systems
- Directly contribute to Malt Brand Home performance with a detailed understanding of KIP's and levers required to deliver
- Communicate regularly with Regional Brand Home Manager to discuss commercial opportunities and risks to the business
- Ensuring H&S and hygiene standards are always adhered too
- Key holder, personal license holder and premise manager as required
Compliance accountabilities
- Ensure compliance is achieved across all functions
- Lead and drive the risk compliance agenda across the Brand Home/s, lead and advocate good governance to ensure that all health, safety, and environment targets are met by driving site compliance with all legislation and internal Company Standards.
- To ensure zero additional costs to site through non-compliance, and to source the most financially viable option when identifying suppliers of materials/training.
- Responsible for management of all contractor administration and management on site Inc. Supplier tendering, contractor inductions & scheduling of works.
- Using SAP, Entropy, EQMS & Enablon and other systems to record data and source vital information.
- Onsite point of contact with operations team, attend Distillery risk and PCC meetings
- Responsible for carrying out risk assessments, and creating and reviewing work instructions and managing records
This role will require weekend, evening and on-call work, with opening and closing responsibilities. The successful candidate will be base within 30minutes drive from the Glenkinchie Visitor Centre for on-call purposes.
Qualifications and Experience required
- 3+ years proven experience in a leadership compliance function ideally hospitality, food & beverage, retail, spirits/wine and/or a relevant industry
- 2+ years' in a management/leadership/supervisory role
- Be familiar with sales protocols and customer service procedures
- Experience of contract and facilities management
- Strong understanding of Health and Safety
- Possesses or willing to work towards achieving NEBOSH and all internal health and safety training
- Be guided by a customer-first mindset; ability to understand and interpret consumer insights
- Ability to adapt to changes in the work environment, manage multiple work demands, and adjust to delays and unexpected events
- Must be flexible with work schedule including weekends, holidays, and evenings. General working pattern is 5 over 7 days rota
About Us
This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It's a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process.
Glenkinchie is an iconic Visitor Centre providing extraordinary visitor experiences to all our visitors from around the globe. We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.
Feel inspired? Then we may have the opportunity for you.
Create a future worth celebrating with us!