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Dematic

SAP C4C Specialist

Monterrey, Mexico

What We Offer:
• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/es-mx/about/careers/
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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What we offer:

Company Overview

Dematic Corporation is a leading supplier of integrated automated technology, software, and services to optimize the supply chain. Dematic belongs to the KION Group. The KION Group is among the world's leading suppliers of industrial trucks and supply chain solutions. We currently have more than 41,000 employees and approximately €11,100 million in revenue. Our portfolio encompasses industrial trucks, such as forklift trucks and warehouse trucks, as well as integrated automation technology and software solutions for the optimization of supply chains, including all related services. Across more than 100 countries worldwide, the KION Group's solutions improve the flow of material and information within factories, warehouses, and distribution centers.

Tasks and Qualifications:

The Role

Dematic/KION is looking for an SAP C4C Specialist responsible for designing, building, and operating Aftersales solutions in KION Group IT. In this role, you will be responsible for building, expanding, and improving applications and services, including maintenance.

Responsibilities

To be successful in this role, your proven track record will enable you to deliver against the following key performance areas:
  • Responsible for implementing part or all the solution to the client, in accordance with an agreed Functional design.
  • Work on roll-out and implementation of new business applications and functionality specifically within the SAP C4C.
  • Design, build, develop, and maintain SAP C4C solutions, as well as integration into SAP S/4 Hana systems.
  • Advice our internal customers on the feasibility and implementation of solutions
  • Troubleshooting issues in SAP C4C, CPI & S/4 Hana interfaces in the areas of MM to meet the requirements collected during blueprinting work sessions.
  • Participates in meetings and build trust with internal business customers, understand business objectives, and seeks alignment.
  • Engage with Key Users and Business partners to identify and validate requirements and translate to solution design.
  • Analyzes and develops functional specifications and communicates to technical developers to develop the required solutions in the most efficient way.
  • Monitor and present periodic status to stakeholders.
  • Monitor Risks / Issues and prepare appropriate mitigation plans.
  • Ensure best practices are followed and required processes and specifications are documented.
Qualifications:
  • Bachelor's degree in Computer Science, MIS, Engineering, or similar field.
  • 3+ years of experience in a similar position (application specialist, software development, system administration, platform engineer, application support).
  • Desired experience in customizing SAP C4C with SAP SDK.
  • Knowledge of ABAP in ECC and S/4 Hana, and use of a debugger tool.
  • Desired experience with web frameworks.
  • Systematic problem-solving approach, coupled with effective communication skills.
  • Demonstrable agile mindset and willingness to learn and develop further.
  • Business and Process Knowledge.
  • Cross functional knowledge in business domains.
  • Strong communication skills (English required C1/C2).
  • Resume/CV must be submitted in English.
  • Willingness to travel up to 10% internationally.
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Client-provided location(s): Guadalupe, Nuevo Leon, Mexico
Job ID: dematic-JR-0059747
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Fitness Subsidies
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
  • Office Life and Perks

    • Casual Dress
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Performance Bonus
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program