The Senior Software Engineer for platform engineering will be responsible for maintaining, enhancing, and scaling the authentication and authorization platform for the Customer Identity Access Management team. Along with automating and applying high quality configuration, the position will be responsible for designing, building, delivering and maintaining a highly scalable set of features and enhancements. The incumbent will use industry best practices and work collaboratively with cross-functional team of product managers, UX designers, architects, principal engineers, software engineers, test automation team and DevOPS engineers.
(This is a hybrid role that requires you to work onsite at our office for 1–2 days per week. Candidates residing near Oakland, CA, Rancho Cordova, CA, or Alpharetta, GA are highly preferred)
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Responsibilities:
- Performs as a key contributor to an engineering team that builds and supports exceptional products that provide innovative solutions to challenging business use cases, existing system and operational problems.
- Participates in architectural design, system analysis, and implementation activities; this may often require independent research and study.
- Develops high-quality and production-ready configuration that is maintainable, scalable, and secure.
- Owns specifications, quality, release, and monitoring of production health.
- Produces complete, simple, and readable technical documentation for everything implemented and maintains a team culture of documenting everything.
- Tests and ensures quality of all configuration.
- Provides technical guidance and mentors software engineers.
- Collaborates closely with Engineering leadership, Product Managers, Designers, Test Automation and other teams and business units to define, prioritize, sequence and scope business and functional requirements and drive results.
- Instruments infrastructure and application performance monitoring, capacity management, alerting, tools instrumentation and metrics (KPI) management.
- Performs impact assessment of product (hardware, software) upgrades.
Qualifications:
- 4+ years of professional experience with Bachelor's degree in computer science or equivalent technical field or equivalent work experience. MS is a plus.
- Proven experience managing Okta across multiple environments (e.g., dev, staging, prod) with a strong understanding of environment-specific configuration strategies.
- Proficiency in automating configuration using Okta APIs or Terraform.
- Experience configuring and managing federated identity partnerships (e.g., SAML, OIDC) with external identity providers and service providers.
- Hands-on experience configuring and managing multi-factor authentication factors (e.g., email, SMS, TOTP, YubiKey, WebAuthn, Passkeys, Okta Verify) based on risk and user context.
- Experience tailoring MFA enrollment, step-up authentication, and recovery based on user groups, device posture, network zones, and sign-on risk.
- Strong ability to debug and triage logs across integrated systems to identify root causes and resolve issues efficiently.
- Experience with Okta Workflows, custom policies, and automation of identity tasks.
- Experience deploying and managing Okta Access Gateway (OAG) to extend Okta SSO and MFA to custom applications.
- Ability to troubleshoot and optimize OAG integrations with custom applications.
- Familiarity with OAG architecture, including high availability, load balancing, and secure connectivity to internal resources.
- Familiarity with CI/CD practices, including writing and maintaining pipeline scripts for automated deployments.
- Experience with containerization technologies (e.g., Docker) and restarting or managing services in cloud or hybrid environments.
- Ability to understand business plans and apply that information into the development of an IT business case.
- Anticipates problems, resistance or likely objections and takes action to resolve them.
- Ability to guide, train and mentor associate engineers.
- Highly skilled in developing quantitative cost/benefit analysis to measure improvements.
- Proficient in organizational processes as well as capable of assessing and initiating change of such processes.
- Demonstrates an in-depth knowledge and application of competency and can consult as well as lead others in its application.
- Strong communication (written and verbal) and presentation skills.
- Knowledge of agile development methodologies.
- Ability to develop and maintain key vendor relationships with a focus on technology currency and best practices.
- Life-long learner and process improver.
- Ability to understand an existing business process and collaboratively develop a more efficient and automated workflow.
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 22. $92,500 - $200,400
Additional Information:
Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Fair Chance Ordinances and Criminal Background Considerations
This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.
Important Work Authorization Information
Please note, Delta Dental will not sponsor applicants for work visas for this position.
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