Senior Business Analyst

This job is responsible for providing complex analytical data gathering and research, interpretation, reporting, and policy/procedure development at the enterprise and divisional levels. Responsibilities include documenting, providing analysis of business impacts, developing case scenarios for new or enhanced systems, and analyzing, testing, and assisting in the implementation of workflow and process maps. This position provides recommendations for resolution of complex operational issues and assists in day-to-day system and user administration. Incumbent will also be responsible for the development and on-going maintenance of divisional/enterprise financial, costing, and productivity models.

Responsibilities:

• Provides process improvement and project leadership for divisional and enterprise projects.
• Acts as business system lead for divisional inventory of process maps and workflows, developing and deploying tactical solutions to solve business issues at both divisional and enterprise levels.
• Participates in the development, documentation, and management of project plans including requirements gathering, design, risk analysis, testing, implementation and maintenance as needed.
• Transforms data into impactful business insights, strategy recommendations and implementation plans to improve key performance metrics for the business.
• Gathers information from internal and external stakeholders to document business, process, functional, and/or data requirements.
• As part of project plan design and management, performs dependency analysis, functional design review, workflow analysis, use case analysis, and data and process modeling as needed.
• Prepares and plans all aspects of the Requirements discipline, including controlling or participating in estimating, feasibility analysis, meeting facilitation, management and executive reporting, change request management, issue tracking, and process improvements.
• Develops and maintains divisional/enterprise financial, costing, and productivity models.

Qualifications:

• 4+ years of experience w/Bachelor's degree
• Business analysis experience in a center of excellence or consulting role, supporting large teams of business and executive management
• Expert knowledge and experience with financial, process and data-driven structured analysis techniques
• Strong analytical and problem-solving skills to evaluate business processes and recommend effective solutions
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly while maintaining excellent attention to detail
• Familiarity with Delta Dental products, policies, claims, eligibility, and guidelines
• Ability to interact with all levels of personnel and communicate clearly in a professional manner
• Strong knowledge in Microsoft Excel
• Working knowledge of SQL, Visio, and Microsoft Office Suite
• Certified Project Management Professional (PMP), preferred
  
  Base Pay Information
  
  The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
  Pay Grade 21. $80,500 - $174,300

Additional Information:

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

#LI-Hybrid

Client-provided location(s): Alpharetta, GA

Job ID: Delta_Dental-2780

Employment Type: FULL_TIME

Posted: 2025-08-15T23:36:23