The Product Manager is responsible for driving the delivery of key business outcomes within the Customer Acquisition and Administration portfolio, supporting the Relationships and Business Development Group. This role leads the facilitation of technology solutions and manages day-to-day requirements, programs, and feature development. Success in this position requires strong cross-functional collaboration with go-to-market, operations, and technology teams.
Responsibilities:
- Deeply understands customers, technology, and competition, and synthesize into the operational product roadmaps driving business outcomes through technology enablement and innovation.
- Works closely with technology, and business stakeholders to craft simple, elegant, impactful experiences.
- Integrates user research studies, analytics, and market analysis into product requirements.
- Participates in standups, retrospectives, design reviews, user research, and demos.
- Drives the overall vision and success across technology delivery teams, including both agile scrum teams and existing systems support teams.
- Organizes Sprint Planning & Grooming ceremonies at the team level.
- Determines if iteration outcome is acceptable from functional/non-functional aspects.
- Coordinates with the team to ensure a efficient & productive daily stand-up takes place (can designate a facilitator) Provides input into product backlog prioritization.
- Prepares solid product definition and ensures all required artifacts are developed. Analyzes metrics that inform the success of products.
- Creates stories/tasks and assigns to the scrum team. Additionally, flags dependencies & risks for the stories/features.
Want more jobs like this?
Get jobs delivered to your inbox every week.
Qualifications:
- 2+ years of functional IT product management experience; people management experience preferred.
- Experience supporting sales and marketing stakeholders preferred.
- Knowledge of Agile software development framework, architecture concepts, and terminology.
- Experience and/or accreditation in Scaled Agile a plus.
- BA/BS or equivalent practical experience.
- Ability to effectively and actively communicate with both business and technical stakeholders.
- Strong deductive reasoning and attention to detail.
- Strong sense of customer service to consistently and effectively addresses customer needs.
- High comfort level interacting with colleagues and with various levels of client organizations.
- Ability to multi-task and work on multiple projects in a fast-paced & dynamic environment under tight timelines, while adaptive to change.
- Ability to deal with highly sensitive and confidential information and adhere to data security and confidentiality protocols and procedures.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 21. $80,500 - $174,300
Additional Information:
Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Fair Chance Ordinances and Criminal Background Considerations
This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.
Important Work Authorization Information
Please note, Delta Dental will not sponsor applicants for work visas for this position.
#LI-Hybrid