Network Development Program Manager

Responsibilities:

Creatively & strategically develops project proposals that improve and enhance the provider experience, plan and implement campaigns, partnerships and events

Identifies opportunities to improve provider interactions, engagement strategies and expand provider value add services

Assists in the development of a market-leading, provider-oriented support program

Builds connections and strengthen partnership with internal and external stakeholders to support, develop and implement new projects intended to achieve business objectives and enhance the provider experience

Manages the review, approval and planning process of provider related conferences and provider outreach seminars, community care foundation, dental association events for the Enterprise. Work with Network Development leads to execute the events as planned

Drives day-to-day progress of programs and projects and keep leadership informed of project status and health

Focus on delivering effective communication to providers; work directly with the Delta Dental and Dentegra Network Development teams, Operations, Communications, Brand + Creative, Direct Marketing, Product Marketing in the development of provider material (i.e., postcards, letters, brochures, office displays) that is consistent in style, quality, and tone of voice. Contributes to quarterly or semi-annual provider newsletters; work closely with Operations and Communications to develop ideas for content, showcasing specific policy updates, new products, upcoming events, etc

Collaborates with cross-functional team within the enterprise, dental provider community and organized dentistry to gain perspective on trends, issues, and areas of opportunity to support the dental profession

Communicates findings to leadership and to the broader organization by preparing polished presentations and identifying key takeaways

Works in partnership with cross-functional teams to create objectives and strategies that reflect program vision and charter

Qualifications:

Minimum Qualifications

7+ w/Bachelor's degree

Additional Experience

5+ years of dental managed care or related health care experience, preferred. 5+ years in a Network Development/Provider Relations position with managed care plan experience, preferred.

Knowledge, Skills, Abilities

Must have passion, energy, and drive that can bring creativity

Thorough understanding of health care market and trends

Ability to work under pressure and meet close deadlines.

Strong organizational and prioritization skill sets that enable one to set and meet deadlines/time frames.

Strong Interpersonal and communications skills to work effectively with all levels of staff and external contacts

Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.

Identify, manage, and lead department-wide projects of varying complexity.

Project management skills.

Ability to build trust and effective influence to rally support of ideas, inspire action and inspire others.

Self-starter with a sense of urgency and a commitment to delivering high-quality work consistently

Problem solving and execution skills in driving transformation and change.

Ability to work under conditions of ambiguity in a fast-growth, sometimes uncertain and complex environment of rapidly changing priorities

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 21. $80,500 - $174,300

Additional Information:

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

#LI-Remote

Client-provided location(s): Flexible / Remote, Fair Oaks, CA

Job ID: Delta_Dental-2833

Employment Type: FULL_TIME

Posted: 2025-08-22T23:36:38