Expert Software Engineer (Pega)

(This position embraces a flexible hybrid working model, allowing for significant remote work opportunities. However, weekly in-office visits will occur for team meetings, office celebrations, and specific project requirements. A candidate residing near Alpharetta, GA would be highly preferred)

The Pega Expert Software Engineer will help build the Next Gen Pega Applications Suite. Along with writing effective code, the position will be responsible for designing, building, delivering and maintaining a highly scalable set applications and products. The incumbent will use Pega best practices and work collaboratively with cross-functional team of product managers, UX designers, architects, principal engineers, software engineers, test automation team and DevOPS engineers.

• Builds, configures, customizes and supports products that provide innovative solutions to challenging business use cases, existing system and operational problems
• Migrate legacy applications to a more automated and efficient system that meets the needs of the business
• Key contributor to an engineering team that builds and supports exceptional products that provide innovative solutions to challenging business use cases, existing system and operational problems
• Leads architectural design, system analysis, and programming activities on application software; this may often require independent research and study
• Leads teams that develop high-quality and production-ready software by using best-practice data structures, algorithms, design patterns, and frameworks that are maintainable, scalable, responsive, and secure.
• Champions writing highest quality code with utmost attention to scalability, security and performance and with an end-to-end mindset from conception to delivery and production support, owning specifications, quality, release deployments and monitoring of production health.
• Produces complete, simple, and readable technical documentation for everything developed and creates a team culture of documenting everything
• Drives code-reviews, provides technical guidance and mentors software engineers.
• Collaborates closely with Engineering leadership, Product Managers, Designers, QA and other teams and business units to define, prioritize, sequence and scope business and functional requirements and drive results
• Scopes effort, identifies risks and clearly communicates trade-offs with team members and other stakeholders
• Foresees and assesses impact assessment of product (hardware, software) upgrades
• Assists in planning, coordinating, and executing engineering projects
• Supports and collaborates with other Engineers through evaluation, design analysis, and development phases
• Keep the team informed of Pega product updates and how new features could be utilized
• Spearheads the development of innovative approaches to detect, respond to, and eradicate tech debt, anti-patterns and advance threats
• Maintains knowledge, ensures competency and compliance with policies and procedures, in order to be the technical expert while collaborating with cross-functional teams

• 8+ years of professional experience in designing and developing high performing and secure Pega Applications with Bachelor's degree in Computer Science, Computer Engineering, or a closely related field.
• Pega LSA certification is highly preferred.
• Hands-on professional experience with migrating and maintaining applications on the Pega cloud platform.
• Hands-on experience with Pega Customer Service suite, including Pega Web Messaging and Chat capabilities.
• Knowledge of current trends and best practices enabling sound technology choices and strategic decisions
• Ability to research and apply innovative methodologies, latest industry trends, design patterns
• Ability to recognize underlying problems, opportunities, or the political forces affecting the organization
• Established as a subject matter expert (SME) with a proven track record of contributing deep expertise and insights. Actively engages in knowledge sharing and guiding other engineers towards best practices and innovative solutions.
• Skilled in identifying key internal and external stakeholders, fostering strategic partnerships, and developing effective influence strategies to advance organizational objectives.
• Demonstrated mastery in their area of expertise and are recognized as an authority on it by their peers and leaders.
• Expert in evaluating and proposing options that scan the entire spectrum of software reliability, ease of adoption, scalability, operational ease, and skillset availability.
• Dedicated to mentoring peers and promoting a culture of continuous learning and improvement. Champions process and cultural changes that drive organizational growth and efficiency.
• Knowledge of agile development methodologies
• Ability to develop and maintain key vendor relationships
• Life-long learner, process improver

• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within