Director Accounts Receivable

The Director Accounts Receivable will be responsible for directing the accounts receivable, group profit and loss and producer compensation functions, enterprise-wide, to ensure that the division mission and goals contribute to the accomplishment of corporate goals and objectives. This role supports executive management and enterprise-wide initiatives, establishes relationships with key clients, and maintains a positive working relationship with internal customers such as Operations and Account Services. The incumbent ensures department operations are cost-effective and that customer demands are met as efficiently as possible.

Responsibilities:

• Oversees department functions to ensure work is completed in a timely and accurate manner as defined in division goals.
• Ensures production of the accounts receivable, group reporting and producer compensation functions are complete, accurate, and that quality assurance processes are followed.
• Interviews, selects, evaluates, and rewards the performance of all direct reports. Promotes a constructive work environment; organizes staff into teams to accomplish work, ensures timely collections of premium revenues, meets customer demands and encourages initiative and risk taking. Ensures staff receives on-going training and works with the division trainer to develop written training materials and procedures.
• Develops annual department and project budgets; identifies variances and takes corrective actions as appropriate.
• Contributes to and manages Enterprise initiatives and transitions as needed in support of overall project needs. Represents the division in inter-divisional meetings and projects and Enterprise-wide initiatives.
• Elevates issues that potentially impact other divisions as appropriate; communicates policy decisions to staff in the division and works with them to adhere to standard operating policies and achieve goals.
• Develops strong communications and working relationships with key clients. Meets with account managers, account executives and teams on a regular basis for the purpose of workload planning and issue resolution. Communicates with groups and brokers to resolve issues and concerns on an exception basis.

• 12+ years of related experience including 3+ years of experience managing teams.
• Bachelors degree in Accounting or related field. Candidates with proven experience will not be excluded from consideration.
• Detail oriented with problem-solving abilities.
• Strong analytical, negotiation and strategic thinking skills.
• Excellent organizational/time management and project management skills and multi-tasking abilities.
• Ability to build and manage a strong, effective team.
• Knowledge and experience with systems development projects, and major eligibility, group and financial systems.
• Knowledge of Delta Dental products, policies, claims, eligibility and underwriting guidelines.
• Extensive knowledge of health benefits business, and enrollment and billing and customer service in the health care industry.

• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within