Associate Business Analyst

The Associate Business Analyst provides analytical and operational support through research, data analysis, reporting, and process evaluation. This role assists in documenting business requirements, developing test scenarios, and supporting the design and implementation of new or enhanced systems and procedures.

The Associate Business Analyst will support the Claims, Clinical, and Grievances & Appeals (G&A) areas, with a focus on advancing Robotic Process Automation (RPA) initiatives to improve efficiency and streamline business processes.

Responsibilities:

• Research and analyze data, business operations, and workflows to identify trends, issues, and opportunities for process improvement.
• Develop or assist in developing recommendations and action plans to address identified business needs.
• Support project planning and management from design and development through testing, implementation, and maintenance.
• Prepare reports and presentations summarizing objectives, findings, and recommendations.
• Collaborate with cross-functional teams to achieve project goals and ensure alignment with business objectives.
• Analyze current processes within Claims, Clinical, and G&A functions to identify potential risks and areas for automation or efficiency enhancement.
• Support RPA projects by gathering requirements, testing solutions, and validating outcomes.
• Create and maintain reports that inform decision-making and support strategic goals.

Qualifications:

• Bachelor's degree or equivalent experience (high school diploma/GED required).
• Strong analytical and problem-solving skills with the ability to evaluate processes and recommend effective solutions.
• Exceptional attention to detail and organizational skills, with the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook);Power BI experience preferred.
• Knowledge of process and data-driven analysis techniques.
• Understanding of the healthcare system and experience working in Agile/sprint environments.
• Must be located within commuting distance of Camp Hill, PA or Alpharetta, GA, and able to report to the office for key events such as town halls, team meetings, and collaborative sessions.

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.

Pay Grade 17. $50,800 - $106,400

Additional Information:

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

Important Work Authorization Information

Please note, Delta Dental will not sponsor applicants for work visas for this position.

#LI-Hybrid

Client-provided location(s): Alpharetta, GA, Camp Hill, PA

Job ID: Delta_Dental-2909

Employment Type: FULL_TIME

Posted: 2025-10-14T23:35:50