Co-op, Crew Resources - Operations Reliability (Fall, 2024)

How you'll help us Keep Climbing (overview & key responsibilities)

Delta Air Lines is excited to offer an exceptional co-op opportunity for a dedicated and detail-oriented individual to join Crew Resources Ops and Reliability Technical Support Team. You will play a crucial role in enhancing our application management by creating a comprehensive and user-friendly health dashboard. Your primary responsibility will be to design and develop a dashboard that provides real-time insights into our application's performance, reliability, and overall health.

Key Responsibilities

• Collaborate with IT and development teams to understand application architecture and key performance indicators
• Design and develop a highly intuitive and informative application health dashboard
• Implement data visualization tools and techniques to effectively display real-time application metrics
• Ensure the dashboard is user-friendly and tailored to the needs of various stakeholders, including technical and non-technical personnel
• Continuously gather feedback and iterate on the dashboard design to improve functionality and user experience
• Stay updated with the latest trends in dashboard design and data visualization

• Hands-on experience in a fast-paced, innovative environment
• Opportunity to work with cross-functional teams and contribute to meaningful projects
• Exposure to industry-leading tools and technologies
• Mentorship from experienced professionals in the field

• Currently enrolled in a Bachelor's degree program in Computer Science, Information Technology, Graphic Design, Data Science, or a related field
• Must be available for three alternating semesters
• Students must be able to complete the below schedule while actively enrolled in school: Fall 2024, Summer 2025, Spring 2026
• Consistently prioritizes safety and security of self, others, and personal data.
• Strong understanding of UI/UX principles and data visualization
• Knowledge of dashboard design tools and software
• Knowledge of programming languages such as HTML, CSS, JavaScript, and familiarity with database systems
• Excellent analytical and problem-solving skills
• Embraces diverse people, thinking, and styles
• Ability to work collaboratively in a team environment
• Strong communication skills, both written and verbal
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

• Experience working with the Smartsheet and PowerBi platforms, including design, development, and maintenance of Smartsheet automation and design
• Comfortable working in group and individual settings
• Ability to develop effective presentations that help explain the background, analysis, results, and recommendations to leaders in an efficient and effective manner
• Desire to learn more about the airline industry and interest in Delta as a company