Co-op, Crew Resources - Business Processes and Knowledge Management, (Fall, 2024)

How you'll help us Keep Climbing (overview & key responsibilities)

• Commit to a 3-semester structured rotation with the same team, fostering continuity and deep collaboration throughput the co-op experience
• Identify, visualize, analyze, and optimize business processes
• Support the development of Knowledge Management content, such as Standard Operating Procedures (SOPs), Glossary of Terminology and team pages
• Apply industrial engineering and 6 sigma principles to business processes
• Assist in the delivery of new tools, content and communications
• Utilize business process documentation and knowledge to support new hire, recurrent, and new delivery technology training
• Students must be able to complete 3 alternating rotations in Atlanta, GA in line with the below schedule:

• Actively enrolled in an undergraduate program and currently pursuing a Bachelor's degree in one of the following disciplines: Industrial Engineering, Management Information Systems, Instructional Design or Business Management
• Willing to relocate to Delta's General Offices in Atlanta, GA and work on site for the duration of the Co-op program
• Must have a strong knowledge of Microsoft Office products
• Must be self-sufficient and complete assignments with minimal supervision
• Must be detail oriented and perform well under pressure
• Must be eager to accept responsibility and create value-added projects
• Must demonstrate flexibility in a fast-paced environment
• Must demonstrate a professional demeanor when interacting with all levels
• Must be able to commit to three alternating work semesters
• Must exhibit strong written and verbal communication skills
• Must be able to work with and safeguard confidential and sensitive information
• Consistently prioritizes safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles
• Possesses a high school diploma, GED, or high school equivalency
• At least 18 years of age and has authorization to work in the United States