UI / UX Designer
Position Summary
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
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Work You'll Do
The UI/UX Designer is responsible for creating intuitive, engaging, and visually appealing digital experiences that meet user needs and business objectives. This role combines user interface (UI) design and user experience (UX) research to develop wireframes, prototypes, and high-fidelity designs for web and mobile applications. The UI/UX Designer collaborates closely with product managers, developers, and stakeholders to understand requirements, conduct user research, and iterate on designs based on feedback. The ideal candidate demonstrates a strong understanding of design principles, usability, and accessibility, ensuring that solutions are both functional and aesthetically pleasing.
- Leadership and Strategy: Lead the UX/UI team, setting the vision and strategy for user experience and interface design across projects.
- Project Oversight: Oversee all UX/UI design activities, ensuring alignment with business goals and user needs.
- Team Management: Mentor and guide UX/UI designers, researchers, and content strategists, fostering a collaborative and innovative work environment.
- Stakeholder Collaboration: Work closely with stakeholders, including product managers, developers, and marketing teams, to ensure a cohesive user experience.
- Design Standards: Establish and maintain design standards, guidelines, and best practices to ensure consistency and quality across all projects.
- User-Centered Design: Advocate for user-centered design principles and ensure they are integrated into the design process.
- Performance Metrics: Define and track key performance indicators (KPIs) to measure the effectiveness of UX/UI initiatives.
- Continuous Improvement: Identify opportunities for continuous improvement in design processes and tools, and implement changes to enhance efficiency and effectiveness.
The Team
Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Customer Strategy & Design team discovers, designs, and prototypes customer growth strategies and innovation portfolios.
Qualifications
Required:
- Bachelor's degree
- Leadership: Strong leadership skills to guide and inspire the UX/UI team.
- Strategic Thinking: Ability to develop and execute a strategic vision for user experience and interface design.
- Communication: Excellent communication skills to interact effectively with stakeholders and team members.
- Design Expertise: Deep expertise in UX/UI design principles, methodologies, and best practices.
- Analytical Skills: Strong analytical skills to evaluate user feedback and performance metrics.
- Collaboration: Strong collaboration skills to work effectively with cross-functional teams.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Must be able to obtain and maintain the required clearance for this role
- Ability to travel 20-50%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred:
- Prior experience collaborating with Veterans Affairs stakeholders to optimize CRM workflows and enhance service delivery.
- Demonstrated experience implementing or supporting systems within a federal agency environment.
- Knowledge of Department of Veterans Affairs operations, policies, and programs, with an emphasis on client-facing technology solutions.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $120,000 to $190,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
Recruiting tips
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 311480
Job ID 311480
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion