Position Summary
Delivery Manager
Job Description
Role Overview: As a Delivery Manager, you will lead the end-to-end delivery of projects, ensuring effective outcomes and significant business impact through strategic collaboration, clear communication, and alignment with business goals. Your leadership will be pivotal in managing cross-functional teams, optimizing delivery processes, and fostering a customer-centric approach. You will drive continuous improvement, engage stakeholders, and develop high-quality solutions that are delivered on time and within budget. The ideal candidate will be a leader and mentor, committed to achieving excellence and driving success for Product Engineering's clients and business investments.
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Recruiting for this role ends on 31st December 2025.
Work you'll do:
- Outcome-Driven Leadership: Deliver the right customer and business outcomes by engaging with product teams to ensure proper structure, skills, leverage models and metrics for measurement.
- Delivery Leadership and Advocacy: Champion delivery using methodologies like Agile, SAFe, Kanban, Waterfall. Etc., Work with Product Managers to drive priorities and execution. Customize delivery methods to varied contexts, form skilled teams, and remove roadblocks.
- Craft Mastery: Foster excellence within delivery teams by ensuring quality processes and standards. Engage in program value delivery and team growth. Learn and experiment with new techniques/tools like GenAI. Spread knowledge through community sessions and provide examples of achieving quality solutions.
- Communication: Exhibit excellent communication skills to inspire and influence stakeholders. Serve as the contact for value achievement and collaborate with product engineering teams. Facilitate co-creation workshops to foster alignment and decision-making.
- Cross-Functional Collaboration: Work collaboratively with product, experience, engineering, infrastructure, security/risk, and other cross functional teams. Manage conflicts and foster a collaborative environment to enhance team synergy and innovation. Enable cross-skilling to create a versatile team.
- Discovery & Delivery Proficiency: Demonstrate expertise in SDLC methodologies (Waterfall, Agile, SAFe, Lean, Kanban, XP). Engage in continuous planning and refinement, ensuring quality processes. Collaborate with teams to identify risks, adapt scope, and drive optimization. Embed continuous improvement and problem-solving.
- Customer-Centric Delivery: Drive lean solutions through rapid experimentation. Engage with customers before, during, and after delivery to ensure the right solution is delivered effectively.
- Operational Excellence: Ensure inclusive and diverse team composition, drive engagement, remove obstacles, and perform coaching. Improve employee satisfaction and reduce attrition. Review and report on financials, innovation, and team engagement. Drive efficiency and productivity improvements.
- Engagement and Collaborative Co-Creation: Engage stakeholders at all levels, build relationships, and foster a culture of co-creation. Align diverse perspectives to deliver quality solutions.
- Domain Expertise: Quickly acquire domain-specific knowledge and navigate enterprise functions to drive product value and align with organizational goals.
- Knowledge in Project Delivery tools: Expert knowledge of any Product Delivery tools like Azure Dev Ops, Jira is required.
The Team
US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte's primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
Qualifications:
Required:
- 10+ years of experience in information technology project and delivery management with an expertise in overseeing financial application development projects related to credit, loans, funds, and bonds.
- 10+ years of experience managing large-scale projects and leading cross-functional teams in multi-geographical environments.
- 5+ years of experience utilizing Azure DevOps
- Proficient in Software Development Life Cycle (SDLC) methodologies, including Agile and SAFe frameworks.
- Strong leadership capabilities with a customer-centric mindset.
- Limited immigration sponsorship may be available.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 305393
Job ID 305393