Manager, Client Account Management
Today• San Diego, CA
Los Angeles, CA
Position Summary
We're seeking a proactive self-starter with strong organizational and program management skills, someone who thinks strategically and collaborates naturally. As a Client Account Manager (CAM) in Deloitte's Government & Public Service (GPS) practice, you'll work with senior leaders to strengthen key client relationships and drive account growth. You'll help execute account priorities, deliver strategic solutions, share best practices, and serve as the vital link between the broader firm and the account team.
Work You'll Do
You will develop and manage initiatives and programs that meet objectives with minimal instruction and a high degree of autonomy. Your responsibilities will include:
Building and Sustaining Relationships
- Plan and execute account leadership meetings and retreats.
- Manage account strategy and implementation plans, suggesting adjustments as needed.
- Create targeted content and events to advance client relationships and brand.
Delivering the Firm
- Connect the dots across the organization to bring a comprehensive understanding of Deloitte's offerings to account strategy and delivery.
- Serve as a brand ambassador by participating in conferences and events.
- Utilize relevant tools and systems to meet account objectives.
- Manage the pipeline and support small pursuits by tracking deliverables and submissions.
- Create and coordinate account materials and content for leaders, pursuits, and proposals.
Want more jobs like this?
Get jobs in San Diego, CA delivered to your inbox every week.
Leading and Developing Others
- Support talent strategy and culture-building initiatives.
- Manage and communicate account-related information to ensure team collaboration.
Understanding the Business
- Manage market, client, and competitive intelligence activities to facilitate account growth.
- Work with client account leaders to identify and address client issues, delivering unique client experiences.
The Team
At Deloitte, clients are at the heart of everything we do. Within Client Excellence, the Client Account Management (CAM) program is composed of professionals dedicated to delivering streamlined, cross-functional support to our most important client accounts. CAMs work collaboratively across service lines to ensure clients receive comprehensive solutions tailored to their needs. Like other Deloitte practitioners, CAMs are aligned to specific industries, enabling them to bring deep sector knowledge and insights to every engagement.
Qualifications
Required:
- Bachelor's degree preferably in business, management, or a related field
- 8+ years of progressive professional experience, including a proven track record in account management or consulting/client service roles.
- Experience in managing client relationships, delivering solutions, and driving client satisfaction across multiple projects or engagements.
- Strong ability to manage parallel tasks and priorities, with a focus on accountability.
- Ability to compile information from disparate sources under tight deadlines
- Organized with strong management and coordination skills, attention to detail
- Strong storytelling skills and ability to convey complex information to a variety of audiences
- Excellent analytical and problem-solving skills.
- Experience mentoring/counseling others.
- Proficient in Microsoft Office suite; strong PowerPoint and Excel skills critical.
- Work from the Deloitte office on an average of three days per week.
- Must be legally authorized to work in the United States without employer sponsorship, now or at any time in the future
Preferred:
- Experience working in a professional services firm
- Experience working in the public sector and/or with public sector clients
- Experience supporting business development and pursuit management
- Demonstrated experience working with California State and Local Government agencies
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,900 to $181,900.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Language: Information for applicants with a need for accommodation:https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers
Requisition code: 309996
Job ID 309996
Client-provided location(s): San Diego, CA, Los Angeles, CA
Job ID: Deloitte-309996
Employment Type: OTHER
Posted: 2025-08-23T18:55:58
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion