Enterprise Collaboration Director, Deloitte Global Technology

Position Summary

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

Work you'll do

The Digital Collaboration Director will oversee the enterprise collaboration applications within the Global organization. This high-profile role requires a strategic leader with a deep understanding of collaboration technologies, data analytics, and AI, exceptional product management acumen, and a proven track record of delivering and operating large-scale digital solutions. This role involves partnering with product and channel leaders across the organization, as well as business, risk, and privacy leaders, to design, develop, and support enterprise-wide solutions using Microsoft technologies, GenAI, and the Agile SDLC. The successful candidate will manage a multi-million dollar budget, ensuring optimal allocation of resources to drive innovation, operational excellence, and data-driven insights.

Key Responsibilities

Leadership and Strategy

• Develop and execute a strategic vision for enterprise collaboration applications initiatives, aligning with the organization's goals and objectives.
• Lead a cross-functional team, fostering a culture of innovation, collaboration, continuous improvement, and data-driven decision-making.
• Maintain strong relationships with key stakeholders, including senior executives, to ensure alignment and support for collaboration and data initiatives.

• Oversee the end-to-end product lifecycle for collaboration tools and productivity platforms, from ideation to deployment and beyond.
• Define product roadmaps and prioritize features based on business needs, user feedback, market trends, and data insights.
• Ensure seamless integration of collaboration tools and GenAI capabilities with existing systems and workflows.

• Manage the delivery of collaboration solutions projects, ensuring projects are completed on time, within scope, and on budget.
• Implement robust operational processes to ensure the reliability, security, performance, and data integrity of collaboration applications and platforms.
• Monitor and analyze usage metrics, user feedback, performance data, and data insights to drive continuous improvement and user satisfaction.

• Oversee a multi-million dollar budget, ensuring effective allocation of resources to maximize ROI and achieve strategic objectives.
• Develop financial forecasts, track expenditures, and conduct regular budget reviews.
• Identify cost-saving opportunities and drive efficiencies across the collaboration portfolio.

• Advisory Leadership: Provide consultative services to our member firms to guide technology and data decisions, informed by risk and privacy considerations.
• Technical Leadership: Provide technical leadership on development and implementation programs, oversee product roadmaps, work plans, budgets, schedules, and data pipelines, and manage the budget and project timeline.
• Vendor Management: Drive vendor engagement and relationships to increase value delivered, customer satisfaction, performance, and sustainability, including vendors providing GenAI and collaboration solutions.
• Program Management: Lead the design, development, and delivery aspects of the collaboration products portfolio, ensure projects are completed on schedule and within budget, and monitor progress and status of deliverables.
• Team Management: Organize and manage multiple product development and collaboration teams, both onshore and offshore, and motivate and lead project delivery teams.
• People Management: Manage the recruitment and selection of a talented team, report staffing and resource allocation, and cultivate a culture of teamwork, innovation, and technical literacy.
  • Knowledge Sharing: Lead efforts to continually improve processes for Member Firms and support Member Firms and Global Communities in product usage, business process education, and data insights.

• Bachelor's degree in Information Technology, Computer Science, Data Science, Business Administration, or a related field.
• 10+ years of experience in digital collaboration, product management, data analytics, or a related discipline within a large-scale enterprise environment.
• Proven track record of successfully managing large budgets and delivering complex projects, including data modernization and intelligence initiatives.
• Strong leadership and team management skills, with the ability to influence and drive change across the organization.
• Excellent communication and stakeholder management skills.
• Deep knowledge of collaboration tools and technologies, data platforms, and GenAI, especially Microsoft technologies.
• Experience with agile methodologies, a customer-centric approach to product management and development, and data-driven decision-making.
• Strong understanding of data governance principles and practices.

• Advanced degree in a relevant field.
• Certifications in product management, project management, or data science.
• Experience working in a Global Big 4 organization or a similarly complex, multinational environment.
• Experience with MS Purview and advanced GenAI implementations