Posting Date
05/27/2025
5200 Virginia Way, Brentwood, Tennessee, 37027, United States of America
Senior Business Analyst
General Purpose of the Job
This Sr. Business Analyst will analyze and translate business and clinical user needs, observations, and expertise, then design an IT solution to enhance steady state and/or build a new product.
Essential Duties and Responsibilities
- Work with product managers, product directors, product owners, UX teammates, business SMEs, development and QA leads to outline, develop and document the functional design of various DaVita homegrown and vendor systems.
- Conduct, coordinate and facilitate interactions between clinical teams, business system end-users and technical teams, such as requirement gathering and crafting sessions, post-deployment feedback sessions, and status meetings.
- Coordinate and facilitate Joint Application Design (JAD) sessions and engage in Kaizen sessions for the purpose of collecting and defining the business and functional requirements for a product or project.
- Research, develop and document requirements artifacts such as use cases, SRSs, screen layouts, process flows, functional and non-functional requirements, and other design artifacts as needed.
- Responsible for ensuring each artifact complies with quality standards set out by the Requirements Team leadership, and for conducting and facilitating requirements review sessions to ensure understanding across business and IT groups. Responsible for maintaining those requirements through the life of the project and working with the product manager and project manager to analyze potential changes for potential impact to budget or timelines.
- Act as a liaison between the delivery teams that are engaged in implementing the application as well and the business partners that will be using the application, as well as interact daily with development engineers, QA analysts and responsible for facilitating and supporting User Acceptance Testing.
- Participate in the review and feedback process for training materials and product communications developed by the launch and training teams. Conduct train-the-trainer and demo sessions as needed for trainers, helpdesk/support teams, and business partners as needed.
- Support production deployments by ensuring smooth delivery with communication to product management and product owners in the event of any deployment issues. Conduct validation on deployed functionality to ensure everything is working as expected immediately after a production deployment, and coordinate business partner validation of deployed functionality during a production release.
- Assist in the coaching of other BAs on proper approach to crafting and assembling requirements documentation, provide feedback via peer reviews, and act as a resource for other BAs in the event the manager of the team is unavailable.
- Assist in the routing of work and filling in gaps where needed for projects where the BA needs assistance or help.
- Handle sensitive projects and provide an additional line of leadership for projects that are exceptionally sensitive, complex or have many moving parts.
- Other duties as assigned.
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- 8+ Years experience in a business analysis & requirements gathering role
- Candidate's career path must have included hands-on software development using Waterfall and Agile Methodologies.
- Should be able to grasp complex clinical and business requirements and processes and document them effectively.
- Strong analytical thinker with the ability to conceptualize a system in terms of both data/object model and application flows.
- Strongly skilled in the process of requirements elicitation, investigation, and ability to apply critical thinking in a high-pressure, fast-paced environment.
- Exceptionally skilled in communicating in the English language, both verbally and in writing.
- Exceptionally skilled in coordinating and facilitating meetings, both face-to-face and with remote attendees, with demonstrated ability to clearly state objectives and accomplish meeting objectives.
- Exceptionally skilled in coordinating sensitive conversations amongst stakeholders with differing viewpoints, and ability to bring those groups into a commonly understood alignment.
- Healthcare Information systems and clinical user experience
- Experience writing all types of requirements for a software application
- Solid understanding of Software Development Lifecycle using iterative methodologies.
- Demonstrated leadership and coaching skills.
- A "Community first, Company second" culture based on Core Values that really matter.
- Clinical outcomes consistently ranked above the national average.
- Award-winning education and training across multiple career paths to help you reach your potential.
- Performance-based rewards based on stellar individual and team contributions.
- A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
What We'll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
Salary/ Wage Range
If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.
- New York Exempt:
New York City and Long Island: $64,350.00/year
Nassau, Suffolk, and Westchester counties: $64,350.00/year
Remainder of New York state: $60,405.80/year
New York Non-exempt:
New York City and Long Island: $16.50/hour
Nassau, Suffolk, and Westchester counties: $16.50/hour
Remainder of New York state: $15.50/hour
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.