Clinical Improvement Manager

Posting Date
10/24/2025

601 Hawaii St, El Segundo, California, 90245-4814, United States of America

This position participates in a variety of clinical pharmacy initiatives with company-wide impact related to DaVita's patient care/clinical processes. This position evaluates, develops and implements potential process improvements, clinical trend analyses, and quality assurance oversight. This position will also provide cross-functional support, lead training initiatives, and contribute to strategy development in partnership with the Manager, Clinical Programs.

Support in the development, implementation and improvement of processes for the Clinical Pharmacy Management Team.

• Process/Systems including, but not limited to: Pharos, Formulary Exception Review, PA Hub, Auth Queue, CPM Inbox
• Collect and provide feedback to leadership and stakeholders on key performance metrics
• Drive operational efficiency through process development and innovation.

Serve as subject matter expert for the Clinical Pharmacy Coordinator Team, and able to perform all duties of the Authorization Coordinator Team Lead. (Refer to Authorization Lead job description)

Support onboarding, training and mentoring of Authorization Coordinator Team.

• Facilitate training for new and existing teammates
• Assist with the creation and updating of job aids and other collaterals, as applicable

Assist with auditing and data review processes to ensure quality assurance metrics are met. Escalate identified risks to leadership and participate in mitigation efforts.

Other duties as assigned.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Salary Range for the role is $91,000.00 - $133,000.00 per year.

If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.

New York Exempt: New York City and Long Island: $64,350.00/year, Nassau, Suffolk, and Westchester counties: $64,350.00/year, Remainder of New York state: $60,405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour, Nassau, Suffolk, and Westchester counties: $16.50/hour, Remainder of New York state: $15.50/hour

Washington Exempt: $77,968.80/year Washington Non-exempt: Bellingham: $17.66/hour, Burien: $21.16/hour, Unincorporated King County: $20.29/hour, Renton: $20.90/hour, Seattle: $20.76/hour, Tukwila: $21.10/hour, Remainder of Washington state: $16.66/hour
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Client-provided location(s): El Segundo, CA

Job ID: DaVita-R0427372

Employment Type: FULL_TIME

Posted: 2025-10-25T19:52:22